As an employee, I aspire to contribute to the betterment and success of any company I work for. I'm a hard worker who has recently relocated to Denton in search of a new and stable career. High energy employee, efficient and creative shift leader. Strong knowledge of the food and beverage industry.
Assistant Manager Rockwall, TXStarbucks/Jun 2016 to Apr 2017
Managed morning rush of over 100 customers daily with efficient, levelheaded customer service.
Managed 10 team members, including scheduling, training and conflict resolution.
Resolved customer disputes with tact and professionalism.
Managed inventory by establishing and adjusting ordering parameters, forecasting usage and controlling waste.
Supported store manager with recruiting, interviewing and hiring baristas.
Assisstant Manager Rockwall, TXFirehouse Subs/Aug 2015 to May 2016
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Resolved guest complaints promptly and professionally.
Carefully maintained sanitation, health and safety standards in all work areas.
Assisted management with monthly inventory control and weekly stock ordering.
Cook Rockwall, TXMellow Mushroom/Jan 2014 to Sep 2014
Implemented and supported company initiatives and programs
Provided nutritious, safe, visually appealing, innovative and properly prepared and flavored foods
Continually supervised the training and cross training of all bakery staff for all phases of preparation.
Works Well Under Pressure
High School DiplomaRockwall-Heath High School, High School Dipolma 2012