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Assistant Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented Assistant Manager offers more than 1-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Customer rapport
  • Training and development
  • Customer relations
Experience
Pizza Hut - Assistant Manager
Jasper, AL, 01/2021 - Current
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Assisted manager in evaluating employee performance and cultivating improvement initiatives.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Delegated daily tasks to team members to optimize group productivity.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Developed and implemented performance improvement programs, resulting in [Number]% increase in efficiency.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Completed inventory audits to identify losses and project demand.
  • Trained team of 0 to deliver outstanding customer service, boosting customer satisfaction ratings 100%.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Supported sales management initiatives to optimize business development.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Planned and prepared workflow schedules, delegating tasks for 15 or 20-member team.
Odorzx Inc. - Dishwasher
Chicago, IL, 12/2017 - 01/2018
  • Kept dishware, glasses and utensils ready for all customer needs by quickly scraping, washing and restacking items.
  • Developed great team spirit with other personnel by pitching in and helping with task completion.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Carried out various kitchen maintenance, including [Task] and [Task].
  • Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment through [Technique] and [Technique].
  • Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
  • Routinely partnered with other staff members to complete [Type] and [Type] daily tasks to maintain cleanliness and [Result].
  • Maintained assigned areas to keep organized and clean by mopping floor, [Task] and [Task] to reduce accidents and sanitize.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Assisted [Job title]s with [Task] and [Task] upon dishwashing completion and during peak meal times.
  • Replenished stations throughout restaurant, including cupboards, serving areas and salad bars to meet employee and customer demands.
  • Restocked main kitchen areas with items from shelves, coolers and freezers to help food preparation staff stay focused on customer orders.
  • Unboxed, stored and organized incoming kitchen supplies with every delivery.
  • Scraped and pre-rinsed food from dirty dishes and placed items in dishwashing machine.
  • Organized clean utensils in storage bins for servers to access easily.
  • Studied methods of coworkers, successfully learning skills such as [Skill] and [Skill].
  • Replaced clean utensils in storage bins, enabling servers to grab forks, knives and spoons quickly.
  • Handled glassware, crystal and other fragile items with exceptional care to prevent breakage.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Backed up [Type] and [Type] team members during heavy work periods to maximize team coverage.
  • Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
  • Wiped and sanitized various kitchen surfaces using specific cleaning supplies.
  • Completed all assigned prep work ranging from [Action] to [Action].
  • Built customer loyalty by providing sparkling clean dishes and helping [Job title] with special requests.
  • Moved food and supply items from delivery trucks to storage by unloading and organizing.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
Coborn's - Bagger
Belle Plaine, MN, 01/2014 - 02/2015
  • Answered customer questions regarding products and store services.
  • Greeted customers to build rapport and increase customer satisfaction.
  • Illustrated solid work ethic and commitment through consistent attendance.
  • Demonstrated product expertise and directed guests to product locations.
  • Supported associates and management through superior performance and commitment to meeting team goals.
  • Documented product transfers and shipments using [Software] to keep records current and accurate.
  • Placed store merchandise in neat arrangements on shelves and displays to maximize sales and customer satisfaction.
  • Explained return and replacement policies to educate and inform patrons.
  • Implemented cart collection system to reduce cart collection time by [Number]%.
  • Returned unwanted merchandise to appropriate store shelves.
  • Used [Type] handheld device to receive, inspect and log products for accurateness of shipment, quality and temperature.
  • Assembled cartons, crates and containers.
  • Checked prices for accuracy and reported inconsistencies to [Job title].
  • Collected empty carts and returned groups to store.
  • Maintained smooth check out process by frequently replenishing bag supply and retrieving grocery baskets and carts.
  • Maintained clean and neat workspace by sweeping and mopping floors with approved cleaners.
  • Mentored new employees on daily warehouse procedures and answered task-related questions for quick job acclimation.
  • Packed customer purchases carefully using tissue and bubble wrap to prevent damages.
  • Maintained clean, orderly and safe store environment by removing trash and keeping aisles clear of merchandise.
  • Performed [Type] and [Type] maintenance on carts to decrease need for new carts.
  • Bagged customer items in alignment with industry best practices.
  • Volunteered for additional hours and shifts during peak periods to meet tight shipping deadlines.
  • Delivered customer service to shoppers in order to provide product knowledge and help customers select best products.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Inspected outgoing shipments to maintain effective quality assurance standards.
  • Collected shopping carts from parking lot and returned to store.
  • Loaded packages and bags into shopping carts and transferred goods to customer vehicles.
  • Efficiently packaged [Type] and [Type] items, maintaining consistency to meet fulfillment deadlines.
  • Connected customers with associate or member of management to handle advanced needs.
  • Notified security personnel of associate theft, customer shoplifting and [Type] issues.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Conducted [Timeframe] cycle counts of [Type] and [Type] products and input corrections to warehouse inventory system.
  • Assisted management with weekly inventory by creating and implementing inventory control system.
  • Delivered courteous, prompt service by quickly attending to customer needs and requests.
  • Assisted customers with unloading purchases onto conveyor belt at checkout.
  • Checked store shelves to determine items requiring immediate restock.
  • Assisted in maintaining back room efficiency by unloading and loading deliveries [Number] shifts per week.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Stocked shelves when needed and notated shortages.
  • Packed purchased items in shopping bags appropriately to avoid bag breaks and spills.
  • Assisted with organization and cleaning to maintain tidy store appearance.
  • Retrieved grocery carts from parking lot and returned to appropriate areas.
Education and Training
West Allegheny Senior High School Imperial, PA Expected in 06/2018 High School Diploma : - GPA :
Ccac Ross Park, Expected in : Food Service - GPA :
Certifications
  • Food service Training - 2020

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87Good

Resume Strength

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  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • West Allegheny Senior High School
  • Ccac
Job Titles Held:
  • Assistant Manager
  • Dishwasher
  • Bagger
Degrees
  • High School Diploma
  • Some College (No Degree)