Assistant Manager resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Motivated customer service specialist with over three years retail experience in a fast-paced, team-based environment. Possesses strong communication and time management skills. Excellent communication skills and rapid and precise customer service skills. Results-oriented with exceptional communication and strong background in customer service. 
  • Active Listening Skills
  • Team Member
  • Time Management
  • Exceptional Communication Skills
  • Quick learner
  • Cash Handling Experience
  • Handles Multiple Responsibilities
  • Fast Worker
  • Microsoft Word and Excel
  • Exceptional Telephone Etiquette
Work History
10/2015 to Current
Assistant Manager Carrols Restaurant Group, Inc. Suffolk, ,
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Built relationships with customers to increase likelihood of repeat business.
  • Awarded Employee of the month December 2015.

01/2014 to 09/2015
Third Shift Stock Faire New York City, ,
  • Stocked shelves and supplies and organized displays.
  • Organized racks and shelves to maintain the visual appeal of the store.
  • Trained and served as a peer coach for new sales associates.
  • Answered questions regarding the store and its merchandise.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Awarded Employee of the month February 2015

04/2013 to 08/2013
Receptionist Meadowview Apartments City, ,
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Received and placed telephone calls to clients and prospective clients.
  • Answered an average of 10-15 calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the office to ascertain what each customer wanted or needed.
  • Created informational and accurate monthly news letters. 
Expected in 2012
High School Diploma:
Corunna High school - Corunna Michigan,
  • Volunteered at Happy Apple Preschool

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Resume Overview

School Attended

  • Corunna High school

Job Titles Held:

  • Assistant Manager
  • Third Shift Stock
  • Receptionist


  • High School Diploma

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