Assistant Manager Resume Example
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ASSISTANT MANAGER
Professional Summary
Motivated customer service specialist with over three years retail experience in a fast-paced, team-based environment. Possesses strong communication and time management skills. Excellent communication skills and rapid and precise customer service skills. Results-oriented with exceptional communication and strong background in customer service.
Skills
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Work History
Assistant Manager , 11/2015 to Current
Carrols Restaurant Group, Inc. – Suffolk
Carrols Restaurant Group, Inc. – Suffolk
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
- Led and directed team members on effective methods, operations and procedures.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built relationships with customers to increase likelihood of repeat business.
- Awarded Employee of the month December 2015.
Third Shift Stock , 02/2014 to 10/2015
Faire – New York City
Faire – New York City
- Stocked shelves and supplies and organized displays.
- Organized racks and shelves to maintain the visual appeal of the store.
- Trained and served as a peer coach for new sales associates.
- Answered questions regarding the store and its merchandise.
- Completed all cleaning, stocking and organizing tasks in assigned sales area.
- Awarded Employee of the month February 2015
Receptionist , 05/2013 to 09/2013
Meadowview Apartments – City
Meadowview Apartments – City
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Received and placed telephone calls to clients and prospective clients.
- Answered an average of 10-15 calls per day by addressing customer inquiries, solving problems and providing new product information.
- Greeted customers entering the office to ascertain what each customer wanted or needed.
- Created informational and accurate monthly news letters.
Education
High School Diploma: 2012
Corunna High school - City
Corunna High school - City
- Volunteered at Happy Apple Preschool
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Resume Overview
School Attended
- Corunna High school
Job Titles Held:
- Assistant Manager
- Third Shift Stock
- Receptionist
Degrees
- High School Diploma : 2012
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