Assistant Manager resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Motivated customer service specialist with over three years retail experience in a fast-paced, team-based environment. Possesses strong communication and time management skills. Excellent communication skills and rapid and precise customer service skills. Results-oriented with exceptional communication and strong background in customer service.
Skills
Active Listening Skills
Team Member
Time Management
Exceptional Communication Skills
Quick learner
Cash Handling Experience
Handles Multiple Responsibilities
Fast Worker
Microsoft Word and Excel
Exceptional Telephone Etiquette
Work History
10/2015 to Current
Assistant Manager Carrols Restaurant Group, Inc. – Suffolk, ,
Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
Led and directed team members on effective methods, operations and procedures.
Maintained high standards of customer service during high-volume, fast-paced operations.
Built relationships with customers to increase likelihood of repeat business.
Awarded Employee of the month December 2015.
01/2014 to 09/2015
Third Shift Stock Faire – New York City, ,
Stocked shelves and supplies and organized displays.
Organized racks and shelves to maintain the visual appeal of the store.
Trained and served as a peer coach for new sales associates.
Answered questions regarding the store and its merchandise.
Completed all cleaning, stocking and organizing tasks in assigned sales area.
Awarded Employee of the month February 2015
04/2013 to 08/2013
Receptionist Meadowview Apartments – City, ,
Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
Received and placed telephone calls to clients and prospective clients.
Answered an average of 10-15 calls per day by addressing customer inquiries, solving problems and providing new product information.
Greeted customers entering the office to ascertain what each customer wanted or needed.
Created informational and accurate monthly news letters.
Education
Expected in 2012
High School Diploma: Corunna High school - Corunna Michigan, GPA:
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