assistant manager resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Cash Handling
  • Reliable and Responsible
  • Honest and Ethical
  • Problem Solving
  • Cash Register Operations
  • Product Scanning
  • Customer Transactions
  • Sweeping and Mopping
  • Cleaning and Sanitizing
  • Policies and Procedures
  • Price Identification
  • Customer Relations
  • Inventory Stocking
  • Active Listening
  • Creative Thinking
  • Coin and Currency Counting
  • Adaptable and Flexible
  • Team Collaboration
Work History
10/2019 to 05/2020
Assistant Manager Hibbett Sports, Inc. Magnolia, AR,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Walked through store areas every hour to identify and proactively resolve issues negatively impacting operations.
10/2017 to 08/2019
Laundry Attendant Benchmark Hospitality Stevenson, WA,
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.
  • Collected soiled linens and clothing and pretreated stains.
  • Assisted with cleaning and maintenance of laundry equipment, including 2 washers and 2 dryers to keep machines in proper working order.
  • Maintained safety practices at all times to protect personnel and laundry loads.
  • Applied chemicals, sanitizers and powders safely and correctly.
  • Adjusted settings for machines because of different fabric needs and took care of valuable linens, wool and other items.
  • Inspected soiled articles to determine sources of stains, locate color imperfections and identify items requiring special treatment.
  • Mended and sewed articles using hand stitching, adhesive patches or sewing machines.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Kept building entryway glass clean and polished for professional presentation.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Trained new employees on all departmental procedures and provided assistance in finding cleaning supplies.
  • Responded to requests from patrons for linens and toiletries.
09/2013 to 08/2017
Cashier/Deli Clerk Suburban Market City, STATE,
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Completed inventory counts and ordered merchandise.
  • Assisted customers by answering questions and fulfilling requests.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Assisted cashier team with resolving problems and maintaining efficiency.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Fulfilled orders accurately and with correct portion size to prevent shrink.
  • Checked product quality for freshness before serving.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Expected in to to
No Degree: Medical Assisting
Northcoast Medical Training Academy - Kent, OH
Expected in 06/2005 to to
High School Diploma:
Salem Senior High School - Salem, Ohio,

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Resume Overview

School Attended

  • Northcoast Medical Training Academy
  • Salem Senior High School

Job Titles Held:

  • Assistant Manager
  • Laundry Attendant
  • Cashier/Deli Clerk


  • No Degree
  • High School Diploma

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