Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Reliable employee offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in POS and sales areas and flexible with changing business needs.
Skills
Customer assistance
Cash drawer management
Records maintenance
Sale expertise
Complaint resolution
Order fulfillment
Service standard compliance
Multi-line phone talent
Recordkeeping strengths
Data entry
Professional telephone demeanor
Money handling abilities
Credit card processing
Data Entry
Route dispatch
Data collection and analysis
Cost Control
Issue resolution
Sales growth
Google Drive
Budgeting
Work History
Assistant Manager, 10/2019 to Current Hibbett Sports, Inc. – Marshall, TX,
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs
Submitted reports to senior management to aid in business decision-making and planning
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies
Monitored employee performance and developed improvement plans
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences
Helped with planning schedules and delegating assignments to meet coverage and service demands
Kept work areas clean, organized and safe to promote efficiency and team safety
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures
Provided weekly work schedules to employees to accommodate business demands and vacation requests
Cashier, 06/2019 to 10/2019 Hunterdon Healthcare – Hampton, NJ,
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Increased sales 10% by offering advice on purchases and promoting additional products.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Arranged paper and electronic payment records to maintain well-organized fill systems and record keeping compliance.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Assisted customers with account updates, new service additions and promotional offers.
Housekeeping Attendant, 02/2019 to 06/2019 Nexion Health – Sulphur Springs, TX,
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Disposed of trash and recyclable's each day to avoid waste buildup.
Restocked room supplies such as facial tissues for personal touch with every job.
Kept building entryway glass clean and polished for professional presentation.
Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
Offered deep cleaning expertise to clients in need of extra support for areas.
Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas. Used chemicals by following all safety protocols and procedures to avoid burns, injuries and accidents.
Inspected each room for cleanliness, utilizing checklist to meet company standards.
Cook, 09/2007 to 11/2018 Edgewood Summit – Charleston, WV,
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction.
Verified proper portion sizes and consistently attained high food quality standards.
Maintained well-stocked stations with supplies and spices for maximum productivity.
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen.
Ordered and received products and supplies to stock kitchen areas.
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
Education
GED: , Expected in 1985 Hopkinsville High School - Hopkinsville, KY GPA:
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