LiveCareer-Resume

assistant manager resume example with 14+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Motivated Senior Manger of North America dealing with dry bulk survey, metals & minerals and steel & energy products. has 10 years experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Skills
  • Managing Operations and Efficiency
  • Strategic Planning
  • Performance Tracking and Evacuation
  • Business Development Understanding
  • Employee performance evaluations
  • Recruiting and interviewing
  • Budgeting
  • Project Management
  • Employee scheduling
  • Customer Relations
  • Business Development
  • Strategic planning
  • Financial Management
Education
McNeese State University Lake Charles, LA Expected in Bachelor of Arts : - GPA :
SUNY Maritime Graduate School Bronx, NY, Expected in 05/2005 Master’s Degree : International Transportation Management - GPA :
Certifications
  • Licensure/Certifications CPR and First Aid
  • Certified STCW Basic Safety Training with Advanced Fire Fighting Certification
  • Unlimited Radar Observer FCC GMDSS Radio Operator’s License Hazardous Materials Regulations (NATCAR-214)
  • USCG Ships Stability (NATCAR-461)
  • USCG Unlimited 3rd Mate's license
Experience
Urbanleaf - Assistant Manager
Seaside, CA, 09/2012 - Current
  • Responsible for all operational and management matters at the operational and laboratory locations under the assigned territory
  • Serves as the management representative for the Company for the respective region
  • Sets and executes strategic direction for the respective region, including identification and oversight of growth projects Provides for customer service, troubleshooting, problem solving, and marketing
  • Ensures all divisions have adequate resources to safely perform all aspects of work required
  • Maintains Corporate Policy & Procedure at regional level
  • Ensures compliance in all areas
  • Provide leadership and direction to his region
  • Report back to Division Manager SEP for focus on key operational, technical and developmental issues in the region
  • Responsible for reporting and invoicing of solid fuels, steel scrap, draft surveys and/or verification and authorization for release thereof
  • Develops close relationship with management and staff of Inspectorate’s New Orleans Technical Center in St
  • Rose (the laboratory)
  • Expected to execute inspector duties to maintain a close link with field operations and explain technical details to clients
  • Fosters customer confidence in Inspectorate work
  • Understands customer requirements and organizes office procedures, schedules and staffing to provide for meeting/exceeding same
  • Develops strong relationships with customers, both regionally based and in central coordination
  • Reviews local operations for all aspects of the continuous improvement process
  • Responsible for field audits of employees and/or subcontractors ensuring best industry practices are applied
  • Provides employee motivation and champions the BMS (Business Management System)
  • Supports the ISO certificate(s) and ensures that divisions have the resources to implement
  • Identifies and develops new business opportunities in his region
  • Represents Inspectorate by appearance and conduct
  • Reads, understands and enforces the company BMS and Safety policies
  • Other duties as may be assigned by senior management
Sedgwick Claims Management Services, Inc. - Cargo Surveyor
Texarkana, AR, 03/2012 - 09/2012
  • Conduct pre-load and load-out survey of cargo shipments
  • Prepare and submit reports upon completion of cargo shipments
  • Inspect loaded cargo, cargo secured to decks or in storage facilities, and cargo handling equipment to determine compliance with health and safety regulations
  • Conduct vetting/condition surveys in order to confirm acceptance of vessels to time/voyage charterers
  • Provide general planning and consultation services concerning any of above cargo-related problems
  • Oversees bunker surveys, draft surveys, and bulk grain cargoes inspections
  • Preserves high safety standards and good job practices for self and others.
Supportive Living Solutions - Marine Surveyor
Lilydale, MN, 08/2011 - 02/2012
  • Conducted on-hire and off-hire surveys for the loading, stowage, and securing of general cargo on and under deck, including special surveys of heavy or large items
  • Inspected cargo compartments for cleanliness and conditions prior to loading at another port or for charter purposes
  • Scrutinized stowage of one or more concentrates and/or dry bulk cargoes in accordance with the IMO
  • Code of Safe Practice for Bulk Cargoes
  • Witnessed tank soundings of ships and barges, including the computation of the quantity of liquids in tanks
  • Provided general planning and consultation services concerning any of above cargo-related problems
  • Overseen bunker surveys, draft surveys, and bulk grain cargoes inspection and stability
  • Preserved high safety standards and good job practices for self and others.
Express Jet Dba Continental Airlines, Airport Services - Assistant Director
City, STATE, 08/2007 - 08/2011
  • In coordinating and managing all airline projects at International
  • Airport – Houston (IAH)
  • Managed monitoring contracts of 205 aircrafts between Express Jet and Continental Airlines
  • Implemented and maintained all TSA safety policies and procedures
  • Preserved high safety standards and good operational practices for self and airline staff
  • Managed all contracts between all airport vendors and Express Jet
  • Led all coordination for all regulatory and training initiatives in Mexico
  • Maintained understanding of TSA and FAA customer needs and protocols
  • Assisted Director in monthly meetings to help discuss and implement solutions to improve customer service
  • Supervised 15-100 airline staff members.

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Resume Overview

School Attended

  • McNeese State University
  • SUNY Maritime Graduate School

Job Titles Held:

  • Assistant Manager
  • Cargo Surveyor
  • Marine Surveyor
  • Assistant Director

Degrees

  • Bachelor of Arts
  • Master’s Degree

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