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Assistant Manager Resume Example

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MK
ASSISTANT MANAGER
Professional Summary

Accomplished Assistant Manager with 1-2 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Results-focused Supervisor offering 1-2 years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Resourceful Assistant Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Accomplishments
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 6 staff members.
Skills
  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Sales growth
  • Consulting
  • Employee scheduling
  • Business planning
  • Staff Management
  • Training
  • Negotiation
  • Strategic Planning
Work History
01/2020 to 03/2021Assistant ManagerCompany Name | City, State
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Achieved recognition from senior management for contribution to store success, including managing sales, employees and operations to foster optimal performance.
  • Monitored security and handled incidents calmly.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
09/2019 to 01/2020Shift Lead Company Name | City, State
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Monitored areas for security issues and safety hazards.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Analyzed purchases for signs of fraud.
  • Prepared and submitted end-of-shift reports using [Software].
  • Trained as shift lead and provided back-up coverage to provide customers with optimal support.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
08/2017 to 08/2018Cashier Company Name | City, State
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Assisted customers with special services, account updates and promotional options.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Used cash registers and POS systems to request and record customer orders and compute bills.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
10/2015 to 03/2017Line ServerCompany Name | City, State
  • Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
  • Prepared items for salad bar and cold food areas, restocked ice and checked item temperatures.
  • Assisted cashiers with processing customer payments and documenting orders.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Rung up purchases, gave change and issued receipts.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Kept work and food areas pristine to meet presentation and food safety requirements.
Education
06/2016High School DiplomaEast High School, City
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Resume Overview

School Attended

  • East High School

Job Titles Held:

  • Assistant Manager
  • Shift Lead
  • Cashier
  • Line Server

Degrees

  • 06/2016 High School Diploma

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