, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Multi-talented Assistant Manager with 10 years of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.
Skills
Product and service knowledge
Sales monitoring
Business Development
Business development understanding
Customer rapport
Staff development
Retail Space Planning
Marketing tactics
Time Management
Customer relations
Retail operations management
Experience
12/2019 to CurrentAssistant ManagerJack In The Box, Inc. | Redmond, OR,
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Enhanced sales by implementing merchandising and promotional improvements.
Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Completed inventory audits to identify losses and project demand.
Oversaw team development according to industry service standards to further customer loyalty.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
Supported sales management initiatives to optimize business development.
12/2014 to 12/2019Sales AssociateOmnicell | Charlotte, NC,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Offered product and service consultations and employed upselling techniques.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Facilitated smooth and timely product launches and delivered exceptional customer service to enable account retention and growth.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Prepared cash deposits up to $5000 with zero discrepancies.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
07/2010 to 06/2012Sales AssociateOmnicell | Cleveland, OH,
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Helped average of 60 customers per day by responding to inquiries and locating products.
Facilitated smooth and timely product launches and delivered exceptional customer service to enable account retention and growth.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
08/2006 to 04/2010CashierThe Hertz Corporation | Warminster, PA,
Helped customers find specific products, answered questions and offered product advice.
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Monitored sales events, added new merchandise and rang up purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Trained new team members in cash register operation, stock procedures and customer service.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues with cash registers, card scanners and printers.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Inspected items for damage and obtained replacements for customers.
Assisted customers with account updates, new service additions and promotional offers.
Processed 250 transactions per day with exceptional accuracy.
Learned roles of other departments to provide coverage and keep store operational.
Education and Training
Expected in 06/2010High School Diploma | Coral Springs Charter School, Coral Springs, FL, GPA:
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