LiveCareer-Resume

assistant manager resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Multi-talented Retail Assistant Manager with 1 year of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on successful sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers. Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Marketing tactics
  • Training and development
  • Time Management
  • Retail operations management
  • Customer relations
  • Merchandising
  • Staff training and development
Education and Training
Niagara Falls High School Niagara Falls, NY Expected in 04/2018 GED : - GPA :
Experience
Moe's Southwest Grill - Assistant Manager
Gainesville, GA, 03/2021 - Current
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
  • Supported sales management initiatives to optimize business development.
Securitas Security Services Usa, Inc. - Sales Associate
Yakima, WA, 05/2019 - 02/2021
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Cdw - Stocker
Portland, OR, 11/2017 - 04/2018
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Stocked merchandise by UPC codes and read labels to match.
  • Moved items to designated warehouse areas.
  • Reviewed stocking plans and put merchandise in correct locations.
  • Disposed of expired and overripe items to eliminate health risks.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Assessed floor displays to restock merchandise.
Raising Canes Chicken - Cashier
Mission, TX, 10/2016 - 11/2017
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Worked closely with front-end staff to assist customers.

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Resume Overview

School Attended

  • Niagara Falls High School

Job Titles Held:

  • Assistant Manager
  • Sales Associate
  • Stocker
  • Cashier

Degrees

  • GED

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