Ambitious Surveillance Supervisor with more than 8 years of Supervisory experience in the Surveillance Department . Applies strong analytical and critical thinking skills to solve complex operational problems.
Verified daily balances and did daily deposits to the bank.
Accountable for hiring,scheduling, and payroll.
Handled inventory control by ordering and assisting in stocking product.
Dealt with difficult customer complaints and sales.
Generated sales by giving great customer service.
Took orders to tailor each individual customer needs.
Baked pastry,cakes,and bread products on a daily basis.
Assisted other sales associates with organizing and stocking products.
Greeted and assisted customers specific needs.
Assisted with cashiering duties and item returns.
Supplied the sales floor with additional clothing items.
Assembled sales floor demos, i.e. shelves, clothes racks, and mannequins.
Responsible for the video monitoring of all personnel,customers, and activities on the Casino property.
Maintained knowledge of all gaming rules and regulations as well as organizational policies and procedures.
Documented procedural deviations that involved employees or customers and notified shift Supervisor of the situation.
Very Knowledgeable of all Surveillance equipment and operations.
Worked closely with surrounding Law Enforcement agencies and Emergency Medical Technicians.
Demonstrated great communication skills on the radio and phone when necessary.
Involved in hiring and firing of employees.
Trained new employees.
Did evaluations for employees for their 90days probation and yearly ones.
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