Store Assistant Manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking strengths. Trained Assistant Manager with 6 years in Retail warehouse management. Seeks employment as Warehouse Department Manager with a growing company.
Store opening and closing procedures
Shipping and receiving
Successfully grew business in merchandising by aggressive item replenishment and coordinating customer needs and buyer availability in several departments increasing sales budget by over 50%.
Developed New tools to track feature sales, Profit margin, Club sales effects, and shopping patterns for 3 locations in Washington State and helped implement these tools to total of 14 clubs on the West Coast.
Helped mentor 3 new assistant managers for the company in the Washington market on merchandising and staff assignments.
Assistant Manager February 2006 to CurrentSam's Club － Renton & Auburn, WA
Directs management team in all Facility operations; ensures asset protection, inventory control, Member service, Member and Associate safety, ensures that all areas of the Facility are in compliance with Company policies and procedures; and communicates with members of management and Associates about Facility operations, merchandising, and Company direction.
Drives membership and sales growth in a Facility
Drives the financial performance of the Facility
Ensures compliance with Company and legal policies, procedures, and regulations for a Facility
Increases quality of Member experience
Initiates, directs, and participates in community outreach programs, and encourages and supports Associates in serving as good members of the community; establishes and maintains relationships with key individuals or groups in the community acting as the representative for the Company. Presents the Company's perspective to various external organizations following the Company's media guidelines; and champions Company-sponsored programs, events, and sustainability efforts to Associates, Members, and the local community to emphasize the Facility as part of the community.Oversees and enforces the execution of food safety standards, cold chain compliance, and food merchandise quality
Provides direction and guidance to members of management and hourly associates on proper member service approaches and techniques to ensure member needs, complaints, and issues are successfully resolved within company guidelines and standards; and assists with member service as needed
Provides supervision and development opportunities for members of management and hourly Associates in the FacilityUpholds the Company's Open Door Policy
Fresh Team Lead February 2004 to February 2006Sam's Club － Logan, UT
Ensure high quality products are available in meat, and other departments
Pack ready-to-sell products in proper containers and stock displays
Prepare and serve ready-to-eat food
Assist customers in ordering Meat and other deli items
Keep area clean, sanitized, and customer-ready According to FDA and health department standards
Performs routine maintenance for machinery, equipment, and implements.
Produce Associate February 2002 to February 2004Costco － Issaquah, WA
Deliver Customer Service
Execute Merchandise Handling and Visual Merchandising
Education and Training
BBA : Business Administration, 2017DeVry University － Federal Way, WA
Deans List, Fall 2014 - Spring 2016
Dates of Attendance 2014-Current
Computer Science/General StudiesUtah State University － Logan, UTTransferred to DeVry University Bachelors of Business Program
High School Diploma : General, 1999Hazen High School － Renton, WA, 98059High school diploma
Woodworking, Boxing, Writing, Computer programming and hardware construction.