Assistant Manager Resume Example Company Name

ASSISTANT MANAGER

Summary

Multi-talented with experience in boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on effective sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Attentive with experience in guiding top-quality talent. Manages staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills

Product and service knowledge
Sales monitoring
Customer relations
Staff training and development

Merchandising
Business development understanding
Time Management

Experience

Assistant Manager | 11/2019 to CurrentCompany Name - City, State

Planned and prepared workflow schedules, delegating tasks for team.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Trained team of 7 to deliver outstanding customer service, boosting customer satisfaction ratings.
Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
Implemented training processes for newly hired employees.
Directed and led employees, supervising activities to drive productivity and efficiency.

Cashier | 03/2020 to 11/2020Company Name - City, State

Assisted with purchases, locating items and signing up for rewards programs.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Received payments for venders and issued receipts.
Inspected items for damage and obtained replacements for customers.
Processed [Number] transactions per day with exceptional accuracy.
Properly verified customer identification for alcohol or tobacco purchases.
Increased sales by suggesting specific purchases to customers.
Welcomed customers, offering assistance to help find necessary store items.
Operated cash register, collected payments and provided accurate change.
Promoted specific item options to drive sales and achieve add-on purchases.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Resolved issues with cash registers, card scanners and printers.

Baker | 08/2019 to 11/2019Company Name - City, State

Maintained temperature, sweep and sanitation logs to document proper conditions.
Produced [Number] units of finished bread per [Number]-hour shift.
Designed appealing product displays to maintain unique presentation.
Maintained atmosphere of enthusiastic customer awareness with emphasis on fast customer service.
Inspected products for quality assurance before display.
Controlled spoilage by generating turn movement.
Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
Monitored cooking completion times for efficient use of ovens and other equipment.
Maintained safe and sanitary area by checking food products' temperature and freshness.

Deli | 06/2019 to 08/2019Company Name - City, State

Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Checked signage and pricing to verify accurate displays on counters and in cases.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Cross-trained in other kitchen positions to support team and meet customer needs.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Accepted and processed cash, check, card and mobile payments, maintaining accuracy rate.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Cleaned utensils, dishes and glasses for customer use.
Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and boost in revenues.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Organized ingredients and restocked supplies to prepare for busy periods.

Education and Training

Wayne County Highschool - - City | High School Diploma06/2016

Resume Overview

School Attended

Wayne County Highschool

Job Titles Held:

Assistant Manager
Cashier
Baker
Deli

Degrees

Wayne County Highschool - City | High School Diploma

Assistant Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

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