Hello my name is Monterris Montgomery, My background of moving and storage makes me no stranger to hard work. I am definitely a technical guy that's handy with tools. I come with leadership and a sense of urgency, I feel that I'm the potential candidate for you!
Skills
Customer relations
Business development understanding
Staff development
Staff training and development
Product and service knowledge
Materials inspection
Troubleshooting and resolution
Full-stack development
Workplace safety
Navigation
Assembly procedures
Skill development
Experience
GPS HospitalityPensacola, FLAssistant Manager02/2015 to 12/2017
Planned and prepared workflow schedules, delegating tasks for 30-member team.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Enforced company policies and procedures to strengthen operational standards across departments.
Cultivated customer loyalty by training team members in industry-leading service standards.
Enhanced sales by implementing merchandising and promotional improvements.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Supported sales management to optimize business development.
Completed inventory audits to identify losses and project future demands.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Two Men and a TruckPensacola, FLLead Truck Driver04/2017 to 07/2018
Maintained ongoing communications with owner in operations center to keep teammates informed.
Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
Communicated effectively with dispatchers and drivers to provide updated information on road conditions and potential hazards.
Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
Used specifically equipment to assist with loading and unloading vehicles and properly securing items for long road trips.
Maintained safe driving habits to protect property and general public on roadways.
Conducted frequent vehicle and equipment inspections to maintain safety and comply with laws.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Picked up clients or vehicles and drove property to specified receiving agency or location.
Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
Performed inspections and completed vehicle repairs.
Established relationships with agency representatives to complete towing jobs efficiently and according to procedures.
Attached or loaded vehicles and reviewed all connections for security.
Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
All My Sons All My Sons Moving & StoragePensacola, FLLead Driver01/2019 to Current
Cross-sold additional products to customers depending upon merchandise needs.
Ascertained which routes would provide fastest access to customer sites, allotting for various factors such as weather and road conditions.
Collected payment from customers by the point of sale system, and made change and provided receipts.
Supplied wide range of customers with key products in alignment with specified amounts and schedules.
Consulted with customers to gain feedback and address concerns with products or services.
Completed order forms and collected payments to keep customer accounts current.
Utilized corporate vehicle to deliver and sell products to clients with focus on optimizing customer experience.
Maintained positive attitude and diplomacy when dealing with customers and other team members.
Forged and cultivated strong relationships with customers within fast-paced and constantly moving environment.
Identified prospective customers by using business directories and following leads from existing clients.
Ensured all product displays met company specifications regarding placement, date codes and pricing.
Maintained solid connections with established customers to promote new products.
Continuously surpassed sales goals, optimizing profitability and performance of assigned territory.
Education and Training
High School Diploma05/2012Escambia High School, Pensacola, FL
