Business Administration graduate with over 17 years' experience in process control, quality control and process improvement with increasing responsibilities with managing processes, change management, operational projects, and employees within the healthcare and biopharmaceutical fields. Acquired project management professional certification from the Project Management Institute (PMI). Currently, executing that experience for increase efficiencies, quality and product throughputs by identifying, creating, distributing and training continuous improvement within the department and organization. These processes support the strategic initiatives for the organization.
Operational efficiency focused, Risk and Impact analysis, Budget analysis and oversight , Deliverable Management, High-Level Requirement Management, Resource Management, Workflow monitoring and Resource leveling, Change Management Cost and Budget estimation and control, Risk and Change Management, Benchmarking, Variance Analysis, Internal Controls, Quality Audits, cGMP, Lean Six Sigma Methodologies, Validation , Training Process Improvement
Management Information system
Assistant Manager|Gulf Coast Regional Blood Center - Houston, Texas|05/2012 - Current
Accountable for the workflow for the production and release of 800 - 1000 patient-use blood products ensuring high quality products are released to our distribution department for release to our area hospitals.
17 + years expertise in implementing new blood product lines, automation technologies in enhancing the efficiency and production of the products.
This includes selection and implementation of equipment to support the department and organizational initiatives.
Successfully developed project plans, validation protocols, test cases and SOPs for multiple projects while consistently facilitating interdepartmental implementations within established timeframes and deadlines.
Managed and maintain allocated budget related for personnel, resources, material and supplies.
Created development plans to help in employee advancement within the department.
Design an innovative department layout to reduce transport waste between work processes by 40% by utilizing lean methodologies, a spaghetti diagram analysis and CBA (cost benefit analysis).
Implemented Blood bag implementation to increase efficiencies in producing multiple products; reducing transport waste from each process by 35%.
Primary liaison with Management Information system department for department hardware and software needs and development of new/revisions of existing performance reports.
Manage, coached, mentored, and motivated a staff of 40 + employees who are tasked in sorting, producing, releasing and shipment of blood and blood components to 50+ external clients influencing them to take positive action and accountability for assigned work.
Managed and updated the training and competency program including the development of training modules, checklists, and annual competency assessments of each staff member.
Audit and review processes for continuous quality improvement and to ensure that all operations are conducted according to department Standard Operating Procedures (SOPs), cGMPs, and all pertinent regulations.
Developed and deployed the department onboarding and mentoring program resulting in the reduction of involuntary employee turnover rate.
Responsible for quality control procedures and documentation ensuring compliance to FDA (Food and Drug Administration), AABB ( American Association of Blood banking) and organizational regulations are explicitly adhered to collectively and accordingly.
Oversaw strategies in troubleshooting products that do not meet the quality standards of the established standard operating procedures.
Created, reviewed and implemented new and current department standard operating procedures.
Facilitate error management program to proactively identify process improvements opportunities.
Managed the departments inventory budget and purchases while ensuring supply levels were maintain with the focus of (Just In time inventory) to ensure storage of those materials didn't exceed the designated storage spacing.
Reviewed, interview and hired new employees utilizing human resource tools : Work Personality indexes (WPI) and Personality indexes (PI).