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Assistant Manager Resume Example

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TM
ASSISTANT MANAGER
Summary

Customer-oriented, strategic-thinking sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills
  • Excellent communication skills in person, on phone or via digital media
  • Multiple years of face to face customer service and sales
  • Ability to comprehend instruction presented verbally and in writing
  • Highly organized and detail oriented individual
  • Compelling leadership skills
  • Able to multi-task and achieve set forth objectives
  • Can be trusted to make independent decisions as well as follow instructions
  • Proficient with both PC and Mac operating systems as well as Microsoft Office
  • Comfortable working in a group setting or individually
Experience
Assistant Manager / Massage Envy - Stamford , CT02/2018 - Current
  • Enforced company policies and procedures to strengthen operational standards across the four core areas of the business.
  • Implemented one-on-one training processes for newly hired employees and production personnel while maintaining the highest customer service score within the group.
  • Drove business development by creating and continuing a strong relationship with target accounts and executing benefit-oriented sales presentations to prospects.
  • Formulated sales predictor for the store and employee's to ensure achievement of monthly quotas based on previous sales data.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Enhanced sales by implementing merchandising and promotional improvements.
Managment Assitant / Nucor Corporation - Eufaula , AL01/2018 - Current
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Delegated daily tasks to team members to optimize team productivity.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Supported sales management initiatives to optimize business development.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Completed inventory audits to identify losses and project future demands.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Management Trainee / Enterprise Rent-A-Car - City , STATE02/2017 - Current
  • Ranked in top 25% of sales representatives in the region 16 out of 16 months of eligibility (Feb 2017 – June 2018)
  • Recipient of Additional Rental Revenue Award which is awarded to the top 4% of all 60 area sales representatives
  • Attained highest additional rental revenue results of any sales representative in the branches history
  • Achieved the rank of "Elite to Eat" during my airport rotation, which exceeds the required sales quota on a monthly basis Increased revenue by 11.1% from previous year
  • Consistently recognized by management for ability to upsell customers and generate additional revenue Singled out for continuous high marks related to customer service feedback
  • Formulated sales predictor to ensure achievement of monthly quotas based on previous sales data
  • Exhibited strong administrative, time management and organizational skills as related to the Enterprise business model
  • Participated in business to business marketing and sales calls to expand branches reach and frequency
  • Made and maintained new business partners/vendors to meet the project necessities
Producer, Director, Floor Director / Sports Page - City , STATE01/2015 - 12/2015
  • Produced/Directed the University of Central Missouri sports show.
  • Aired on KMOS TV, PBS affiliate.
  • Script writing, Editing highlights and packages, Post production.
  • On-Air talent
  • Created project budgets and managed all production costs.
  • Kept productions in compliance with network and legal requirements.
  • Coordinated production schedules, editing, printing and duplication processes.
  • Shared ideas, brainstormed with other staff members and developed case studies based upon previously delivered projects.
  • Improved staff morale by optimizing workload to sustain work-life balance.
  • Provided information customers about available products and demonstrated features.
Education and Training
University of Central Missouri - City05/2015Bachelor of Arts: Digital Media Production
Mesa Community College - City05/2012Associate of Arts: Digital Media Production
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

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Resume Overview

School Attended

  • University of Central Missouri
  • Mesa Community College

Job Titles Held:

  • Assistant Manager
  • Managment Assitant
  • Management Trainee
  • Producer, Director, Floor Director

Degrees

  • University of Central Missouri - City 05/2015 Bachelor of Arts : Digital Media Production
    Mesa Community College - City 05/2012 Associate of Arts : Digital Media Production

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