Assistant Manager Resume Example Enterprise Rent A Car

ASSISTANT MANAGER

Summary

Customer-oriented, strategic-thinking sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.

Skills

Excellent communication skills in person, on phone or via digital media
Multiple years of face to face customer service and sales
Ability to comprehend instruction presented verbally and in writing
Highly organized and detail oriented individual
Compelling leadership skills

Able to multi-task and achieve set forth objectives
Can be trusted to make independent decisions as well as follow instructions
Proficient with both PC and Mac operating systems as well as Microsoft Office
Comfortable working in a group setting or individually

Experience

Assistant Manager / Enterprise Rent-A-Car - Kansas City, MO02/2018 - Current

Enforced company policies and procedures to strengthen operational standards across the four core areas of the business.
Implemented one-on-one training processes for newly hired employees and production personnel while maintaining the highest customer service score within the group.
Drove business development by creating and continuing a strong relationship with target accounts and executing benefit-oriented sales presentations to prospects.
Formulated sales predictor for the store and employee's to ensure achievement of monthly quotas based on previous sales data.
Directed and led employees, supervising activities to drive productivity and efficiency.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Enhanced sales by implementing merchandising and promotional improvements.

Managment Assitant / Enterprise Rent-A-Car - Scottsdale, AZ01/2018 - Current

Enforced company policies and procedures to strengthen operational standards across departments.
Directed and led employees, supervising activities to drive productivity and efficiency.
Delegated daily tasks to team members to optimize team productivity.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Supported sales management initiatives to optimize business development.
Cultivated customer loyalty by training team members in industry-leading service standards.
Completed inventory audits to identify losses and project future demands.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Collaborated with store manager to develop strategies for achieving sales and profit goals.

Management Trainee / Enterprise Rent-A-Car - Scottsdale, AZ02/2017 - Current

Ranked in top 25% of sales representatives in the region 16 out of 16 months of eligibility (Feb 2017 – June 2018)
Recipient of Additional Rental Revenue Award which is awarded to the top 4% of all 60 area sales representatives
Attained highest additional rental revenue results of any sales representative in the branches history
Achieved the rank of "Elite to Eat" during my airport rotation, which exceeds the required sales quota on a monthly basis Increased revenue by 11.1% from previous year
Consistently recognized by management for ability to upsell customers and generate additional revenue Singled out for continuous high marks related to customer service feedback
Formulated sales predictor to ensure achievement of monthly quotas based on previous sales data
Exhibited strong administrative, time management and organizational skills as related to the Enterprise business model
Participated in business to business marketing and sales calls to expand branches reach and frequency
Made and maintained new business partners/vendors to meet the project necessities

Producer, Director, Floor Director / Sports Page - Warrensburg, MO01/2015 - 12/2015

Produced/Directed the University of Central Missouri sports show.
Aired on KMOS TV, PBS affiliate.
Script writing, Editing highlights and packages, Post production.
On-Air talent
Created project budgets and managed all production costs.
Kept productions in compliance with network and legal requirements.
Coordinated production schedules, editing, printing and duplication processes.
Shared ideas, brainstormed with other staff members and developed case studies based upon previously delivered projects.
Improved staff morale by optimizing workload to sustain work-life balance.
Provided information customers about available products and demonstrated features.

Education and Training

University of Central Missouri - Warrensburg, MO05/2015Bachelor of Arts: Digital Media Production

Mesa Community College - Mesa, AZ05/2012Associate of Arts: Digital Media Production

Resume Overview

Companies Worked For:

Enterprise Rent-A-Car
Sports Page

School Attended

University of Central Missouri
Mesa Community College

Job Titles Held:

Assistant Manager
Managment Assitant
Management Trainee
Producer, Director, Floor Director

Degrees

University of Central Missouri - Warrensburg, MO 05/2015 Bachelor of Arts : Digital Media Production
Mesa Community College - Mesa, AZ 05/2012 Associate of Arts : Digital Media Production

Assistant Manager Resume Example

Resume Score: 80%

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