Assistant Manager Resume Example
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ASSISTANT MANAGER
Summary
Customer-oriented, strategic-thinking sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions.
Skills
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Experience
Assistant Manager / Massage Envy - Stamford , CT02/2018 - Current
- Enforced company policies and procedures to strengthen operational standards across the four core areas of the business.
- Implemented one-on-one training processes for newly hired employees and production personnel while maintaining the highest customer service score within the group.
- Drove business development by creating and continuing a strong relationship with target accounts and executing benefit-oriented sales presentations to prospects.
- Formulated sales predictor for the store and employee's to ensure achievement of monthly quotas based on previous sales data.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Analyzed trends, identifying consumer demand and forecasting seasonal trends.
- Enhanced sales by implementing merchandising and promotional improvements.
Managment Assitant / Nucor Corporation - Eufaula , AL01/2018 - Current
- Enforced company policies and procedures to strengthen operational standards across departments.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize team productivity.
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Supported sales management initiatives to optimize business development.
- Cultivated customer loyalty by training team members in industry-leading service standards.
- Completed inventory audits to identify losses and project future demands.
- Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Management Trainee / Enterprise Rent-A-Car - City , STATE02/2017 - Current
- Ranked in top 25% of sales representatives in the region 16 out of 16 months of eligibility (Feb 2017 – June 2018)
- Recipient of Additional Rental Revenue Award which is awarded to the top 4% of all 60 area sales representatives
- Attained highest additional rental revenue results of any sales representative in the branches history
- Achieved the rank of "Elite to Eat" during my airport rotation, which exceeds the required sales quota on a monthly basis Increased revenue by 11.1% from previous year
- Consistently recognized by management for ability to upsell customers and generate additional revenue Singled out for continuous high marks related to customer service feedback
- Formulated sales predictor to ensure achievement of monthly quotas based on previous sales data
- Exhibited strong administrative, time management and organizational skills as related to the Enterprise business model
- Participated in business to business marketing and sales calls to expand branches reach and frequency
- Made and maintained new business partners/vendors to meet the project necessities
Producer, Director, Floor Director / Sports Page - City , STATE01/2015 - 12/2015
- Produced/Directed the University of Central Missouri sports show.
- Aired on KMOS TV, PBS affiliate.
- Script writing, Editing highlights and packages, Post production.
- On-Air talent
- Created project budgets and managed all production costs.
- Kept productions in compliance with network and legal requirements.
- Coordinated production schedules, editing, printing and duplication processes.
- Shared ideas, brainstormed with other staff members and developed case studies based upon previously delivered projects.
- Improved staff morale by optimizing workload to sustain work-life balance.
- Provided information customers about available products and demonstrated features.
Education and Training
University of Central Missouri - City05/2015Bachelor of Arts: Digital Media Production
Mesa Community College - City05/2012Associate of Arts: Digital Media Production
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School Attended
- University of Central Missouri
- Mesa Community College
Job Titles Held:
- Assistant Manager
- Managment Assitant
- Management Trainee
- Producer, Director, Floor Director
Degrees
- University of Central Missouri -
City
05/2015 Bachelor of Arts : Digital Media Production
Mesa Community College - City 05/2012 Associate of Arts : Digital Media Production
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