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Professional and knowledgeable Receptionist versed in administrative support and customer service. 15 years’ experience managing company reputation with customers. Highly efficient and accurate, with strong planning, problem solving and communication skills.
Knowledgeable Dental/Administrative Assistance familiar with [Dental] and Front Office. Dedicated to business success and adept at supporting all staff and customer needs.
Administrative Assistance who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Experienced Office Manager with a strength in managing multiple projects simultaneously and fostering a cohesive staff.
Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability.
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- Immediately addressed problems with customers to promote quick and successful resolution.
- Recruited, interviewed and hired individuals who would bring passion and dedication to the positions at hand.
- Interviewed job candidates and made staffing decisions.
- Prepared machines for daily usage by calibrating and performing preventative maintenance.
- Managed inventory control and entered results into the data system.
- Performed minor mechanical work and routine equipment maintenance.
- Handled preventive and corrective maintenance to maintain proper equipment safety and functionality.
- Prepared rooms for patient treatment.
- Measured and recorded vital statistics like patients’ blood pressure, temperature, and pulse.
- Took dental radiographs, following strict patient protection rules.
- Politely answered phones and scheduled or confirmed office appointments and surgeries.
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.
- Accurately recorded treatment information in patient records.
- Educated patients about proper oral hygiene and plaque control procedures.
- Worked closely with patients before, during and after dental procedures.
- Received and routed business correspondence to correct department or staff member.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered telephone inquiries from clients, vendors and the public.
- Managed office supplies, vendors, organization and upkeep.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained a clean reception area, including lounge and associated areas.
- Screened all visitors and directed them to the correct employee or office.
- Compiled company information and related material and distributed it to candidates.
- Assisted with event planning, including associated travel and logistical arrangements.
- Ordered and distributed office supplies while adhering to a fixed office budget.
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- To:Tony Redmon Jul 17, 2017 at 8:11 PM Sent from Yahoo Mail for iPhone Jessica Claire cover letter & resume.docx 28.1kB
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Miller-Motte Technical College - Greenville, NC,
- Dean's List, [Semester, Year]
- Continuing education in [Topic]
- Top 5% of class
Missions of Mercy, Chair-side Assistance
Burton Family Dental, Sterilization / Front Desk Externship, Jan-April 2014 (120 hours)
Burton Family Dental, Chair-side Assistance Externship, Oct-Dec 2013 (180 hours)
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School Attended
- Miller-Motte Technical College
Job Titles Held:
- Assistant Manager
- Production Operator
- Dental & Administrative Assistance
- Administrative Assistant
Degrees
- Associate of Applied Science
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