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assistant manager resume example with 2+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Multi-talented Retail Store Manager with one year of experience boosting sales and increasing profits by motivating staff and assisting customers. Results-driven focus on monitoring staff member performance and offering advice on successful sales methods. Successful at resolving complex issues by working closely with employees, suppliers and customers.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Marketing tactics
  • Merchandising
  • Customer relations
  • Staff development
  • Staff training and development
  • Orientating and training
  • Retail Space Planning
  • Time Management
  • Strategic Planning
Experience
Assistant Manager, 10/2020 - 12/2021
Samsonite San Mateo, CA,
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Style Advisor, 08/2020 - 11/2020
Aspen Dental Flint, MI,
  • Performed register transactions quickly and efficiently and operated computerized order and inventory management system to locate and deliver customer product and size selection.
  • Anticipated client needs, delivered tasteful and helpful advice, introduced suitable accessories and communicated current marketing and promotional initiatives and markdowns.
  • Showcased store merchandise and helped keep store running seamlessly by enthusiastically presenting and selling products and by communicating feedback and ideas for improvement.
  • Managed entire shopping experience for client, putting together outfits and providing personalized style tips.
  • Greeted each client and asked questions to determine fashion needs.
  • Monitored fitting rooms and stockroom, keeping areas clean, neat and organized.
  • Helped brand awareness by assisting in merchandising and handling display setups.
  • Marketed other items, including jewelry, shoes and hats, that would complete outfits or boost new wardrobes.
Sales Associate, 02/2019 - 02/2020
Qurate Retail Group Inc. Piney Flats, TN,
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built trusting relationships with customers by making personal connections.
  • Processed orders through company system and coordinated product deliveries.
Cashier , 11/2018 - 01/2019
Parkland Health & Hospital System Dallas, TX,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Education and Training
High School Diploma: , Expected in 05/2019
-
Grandview High School - Aurora, CO
GPA:
Status -

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Resume Overview

School Attended

  • Grandview High School

Job Titles Held:

  • Assistant Manager
  • Style Advisor
  • Sales Associate
  • Cashier

Degrees

  • High School Diploma

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