LiveCareer-Resume
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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Detail-oriented Assistant Manager offers more than [Number]-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Motivated [Job Title] with [Number] years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.

Forward-thinking [Job Title] with proven history of leadership, planning and problem solving. Adept collaboration with [Job title] to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Personable and dedicated Customer Service Representative with extensive experience in [Type] industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Skills
  • Sales Monitoring
  • Product and Service Knowledge
  • Cost Control
  • Problem Resolution
  • Complex Problem Solving
  • Performance Tracking and Evaluation
  • Scheduling and Coordinating
  • Goal Setting
  • Team Leadership
  • Administration and Reporting
  • Employee Development
  • Verbal and Written Communication
  • Closing and Contract Negotiations
  • Customer Rapport
  • Retail Space Planning
  • Strategic Planning
  • Time Management
  • Microsoft Office Expertise
  • Business Development Understanding
  • Customer Relations
Experience
to Assistant Manager The Buckle | Happy Valley, OR,
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Assigned work and monitored performance of project personnel.
to Crew Member Krystal | Hendersonville, TN,
  • Work with customers and cashier
  • Served food quickly for positive guest experiences.
  • Organized and restocked supplies to support operations and team productivity.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Took orders from patrons and input selections into store computer system.
  • Packed fast food products in approved containers, cups and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Drove team success by quickly completing assigned tasks.
to Keno Writer Grand Sierra Resort And Casino | Reno, NV,
  • Collected bets in form of cash or chips, verifying and recording amounts.
  • Secured player bets prior to starting gameplay.
  • Answered patron questions about game rules and casino policies to promote positive customer service and brand loyalty.
  • Drafted reports detailing daily data and submitted to management.
  • Inspected cards or equipment used in games to verify proper condition.
  • Recorded amount of tickets cashed and amount paid after each event, investigated discrepancies and submitted timely accounting records.
  • Inspected cards and equipment prior to use and verified proper condition.
  • Oversaw work on exclusive and deluxe editions for key customer accounts.
  • Operated gaming equipment, inspected cards and monitored play to maintain security and protect house interests.
  • Answered patron questions regarding game rules or casino policies.
  • Processed currency exchanges to provide chips, coins or cash.
  • Calculated and paid out winnings or referred patrons to cashiers.
  • Addressed patron issues and quickly resolved complaints.
Education and Training
Expected in to to High School Diploma | Independent High School, Az, GPA:

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Resume Overview

School Attended

  • Independent High School

Job Titles Held:

  • Assistant Manager
  • Crew Member
  • Keno Writer

Degrees

  • High School Diploma

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