assistant manager resume example with 4+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Personable and dedicated to animal care with extensive experience in animal rescue industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Forward-thinking person with proven history of leadership, planning and problem solving. Adept collaboration with people and animals alike to accomplish demanding objectives, motivate staff and organize resources. Systematic understanding of maintaining coverage for all operational needs.

  • Staff Training
  • Goal Setting
  • Problem Resolution
  • Work Planning and Prioritization
  • Team Building
  • Verbal and Written Communication
  • Employee Coaching and Motivation
  • Strategic Planning
  • Time Management
  • Retail Space Planning
  • Retail Operations Management
  • Customer Relations
  • Staff Training and Development
Assistant Manager, 06/2022 to Current
Wks Restaurant GroupLos Angeles, CA,
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Completed inventory audits to identify losses and project demand.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.
  • Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Recruited and trained new employees to meet job requirements.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Kennel Technician, 10/2021 to 04/2022
American Veterinary GroupElizabeth City, NC,
  • Responsible for daily care of animals of all kinds.
  • Dogs-walking using positive reenforcement training when applicable, feeding ensuring each animal got the proper food amount as well as diet, cleaning, enrichment such as play time extra walks whatever that animal likes best.
  • Cats (RW kittens)- caring for ringworm kittens in quarantine such as cleaning the space they occupy fresh water, food. proper removal of bedding and replacements. proper cleaning all bowls bedding and toys
  • Cats (Showroom)- daily enrichment with new toys bedding, ensuring proper cleaning and contact times, maintaining fresh water and food
  • assisting with distribution of meds, vaccinations, flea meds, or general assistance
  • Stayed on top of laundry, sweeping and disinfection protocols.
  • Kept dogs safe by remaining alert to environmental conditions and nearby animals.
  • Monitored safety of every animal to prevent injuries from other animals or environmental hazards.
  • Treated superficial wounds and called in veterinarian assistance for more complex concerns.
  • Managed medical intervention and therapy for specific animals in collaboration with veterinarian.
Dog Care Technician/ Supervisor, 11/2015 to 01/2019
Brother Wolf Animal RescueCity, STATE,
  • Daily Care of animals including, feeding based on diet specifications for each animal
  • Cleaning based on Department of Agriculture standards and procedures
  • Moving animals to inner and outer yards while practicing safe handling procedures
  • Closely monitoring all animals for medical and behavior concerns and promptly reporting any medical or behavior issues with BWAR medical staff / behavior staff and maintaining medical/behavior needs as prescribed by on site medical staff/ behavior staff or off site veterinarian
  • Assisting with and managing dogs going on hikes with Outward Hounds Hiking groups as well as, Volunteers based on BWARs Dog level system to ensure the safety of the animal, staff and, volunteers
  • Oversee daily routine of other kennel staff as well as aid in dog adoption counseling, play groups and potential adopters
  • As well as managing community service workers
  • Oversee transport of animals to and from BWAR assisting in vet runs to Animal Hospital East and Pinnacle Animal
  • Hospital
  • Aiding in of out of state animal welfare transportation
  • Helping out in thrift with donations,cleaning loading and unloading of big items, also donations that came into the adoption center dog food bags ect
  • Determined proper allocation of resources to maximize work coverage and team effectiveness.
  • Owners/Operators -Peter and Lori, XXX) 254 -3878
  • Ordered supplies and managed inventory.
  • Evaluated and reviewed staff performance.
  • Resolved customer issues and provided creative solutions.

Education and Training
High School Diploma: , Expected in 2000 to Littlerock High School - Littlerock, CA
  • Qualifications
  • Fema Certified through the Emergency Management Institute - see attachment
  • 3 month Dog Behavior Internship completed under Tristan Rehner-Fleurant and Adam Drillings
  • Reactive Dog, Scared Dog, Leash Reactive Dog Course under Tristan Rehner-Fleurant at the ASPCA
  • Red Rover Temporary Animal Shelter Building Course at the Boone NC Humane Society
  • Awarded the American Humane Societies Red Star military Challenge coin for rescue work done in 2016 during Louisiana floods.

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Resume Overview

School Attended

  • Littlerock High School

Job Titles Held:

  • Assistant Manager
  • Kennel Technician
  • Dog Care Technician/ Supervisor


  • High School Diploma

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