LiveCareer-Resume

assistant manager resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

My goal is to obtain a position that will enable me to use my strong communication and organizational skills, customer service background, and my ability to work well with others. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Multitasking, organizing, efficient, punctual, creativity, interpersonal skills, communication, Leadership experience, problem solving abilities, people skills, collaboration talents,
  • Sales monitoring
  • Product and service knowledge
  • CSS
  • Microsoft Office expertise
  • Training and development
  • Avid Pro Tools
  • Business development understanding
  • Product branding
  • Retail Space Planning
  • Time Management
  • Closing and contract negotiations
  • Adobe Creative Suite (Photoshop, Illustrator, Dreamweaver)
  • Customer relations
  • Business Development
  • Customer rapport
  • Staff training and development
  • CRM
  • Project management abilities
  • Marketing tactics
  • Orientating and training
  • Staff development
Education and Training
College of Alameda Alameda, CA Expected in 01/2015 ā€“ ā€“ Associate of Science : Communication Studies - GPA :
Oakland high School Oakland, CA Expected in 01/2012 ā€“ ā€“ : - GPA :
Experience
Camden Property Trust - Assistant Manager
Morrisville, NC, 01/2022 - Current
  • Handled resident complaints and expedited maintenance requests.
  • Inspected properties regularly to identify deficiencies and schedule repairs.
  • Collected monthly assessments, rental fees, deposits and payments.
  • Updated tenant and unit information to keep current in housing database.
  • Solicited and analyzed bids for repairs, renovation and general maintenance.
  • Worked with on-site and remote service providers to support tenants requesting accommodations.
  • Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
  • Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
  • Oversaw and monitored preventative maintenance and energy management inspections and programs.
  • Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
  • Completed lease applications and verifications, notifying prospects of results.
  • Facilitated tenant paperwork processing and verification.
  • Drafted and monitored budgets for overall maintenance and operations.
  • Responded to tenant maintenance requests according to agreed conditions for building functionality.
  • Collected rent from tenants to pay maintenance and repair costs and other expenses.
  • Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
  • Met with prospective tenants to show property and assess applications or sign leases.
Window Nation - GREY STAR Leasing Consultant
Hanover, MD, 12/2021 - 01/2022
  • Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Contacted and followed up with tenants on renewal notices.
  • Detailed application requirements and answered questions from prospective tenants.
  • Maintained accurate records of correspondence with and from tenants.
  • Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
  • Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
NORDSTROM RACK - ASSISTANT SALES MANAGER
City, STATE, 12/2015 - 12/2020
  • In womenā€™s department and accessories
  • Stocked, replenished, and organized inventory with accuracy and efficiency, completing functions 10% faster than average associate
  • Assist an average 40 customers per day in finding or selecting items, and provided recommendations that generated an increase in additional revenue, Promoted six months after being on the job
  • Assist customers with creating their ideal drink of choice
  • Multitasking at a fast and efficient pace to keep lines down to 3 customers or less
  • Pushing the sales of products by keeping the shelf stocked, organized and easy to shop.
  • Taught new associates sales tactics and performance improvement techniques.
  • Helped sales professionals finalize customer sales and handled escalated concerns.

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Resume Overview

School Attended

  • College of Alameda
  • Oakland high School

Job Titles Held:

  • Assistant Manager
  • GREY STAR Leasing Consultant
  • ASSISTANT SALES MANAGER

Degrees

  • Associate of Science

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