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assistant manager resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Customer-focused professional with successful Number-year career in Industry sector. Dynamic successful applying Skill and Skill in busy business environment.

Experienced Job Title with over Number years of experience in Industry. Excellent reputation for resolving problems and improving customer satisfaction.

Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.

Skills
  • Sales growth
  • Employee performance evaluations
Work History
06/2020 to 10/2020
Assistant Manager Octapharma Plasma Erie, PA,
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
06/2018 to 07/2019
Retail Sales Associate Fast Retailing Co Ltd Tysons Corner, VA,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Fielded questions and solved problems by informing customers of current promotions and store policies.
  • Demonstrated items to customers and created customer awareness, interest and sales.
  • Stocked merchandise, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Managed promotional in-store signage and displays and re-stocked merchandise from returns or dressing rooms.
  • Generated brand awareness and positive product impressions to increase sales.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Maintained clean personal appearance, modeled store's outfits when working clothing department settings and wore uniforms per company policy.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Assisted customers by answering questions and fulfilling requests.
08/2015 to 02/2017
Janitorial Cleaner Servicemaster Clean Buena Park, CA,
  • Sanitized toilets, sinks, showers, kitchen surfaces and other high-traffic home fixtures.
  • Safely cleaned industrial job sites using maximum strength cleaning solutions and equipment.
  • Spearheaded effective cleaning projects by implementing Task and Technique, improving workflows by Number% within Timeframe.
  • Worked on team of Number staff members to service Number Type rooms daily.
  • Handled equipment, chemicals and materials properly and with caution.
  • Emptied trashcans and transported waste to collection areas.
  • Worked alongside other cleaners to complete sizable jobs in corporate office buildings.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Identified concerns with facilities, including repair needs and major maintenance concerns, and escalated issues to management.
01/2013 to 12/2014
Cashier Ingles Markets, Incorporated Greenville, SC,
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Assisted customers by answering questions and fulfilling requests.
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Served needs of more than Number customers in busy Type environment.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
  • Operated cash register for cash, check and credit card transactions with Number% accuracy.
  • Requested official identification for Type purchases and verified details, consistently meeting strict legal standards.
  • Worked closely with Job title to solve problems and handle customer concerns.
  • Educated customers on promotions to enhance sales.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Checked prices for customers and processed items sold by scanning barcodes.
Education
Expected in 05/2015 to to
Hs Diploma:
Continental Academy - Miami, FL,
GPA:

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Resume Overview

School Attended

  • Continental Academy

Job Titles Held:

  • Assistant Manager
  • Retail Sales Associate
  • Janitorial Cleaner
  • Cashier

Degrees

  • Hs Diploma

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