LiveCareer-Resume

assistant manager resume example with 4+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

I AM A VERY HARD WORKER ,TRUSTWORTHY,HONEST,AND ORGANIZED. I GET ALONG WITH PEOPLE AND HAVE A GREAT ATTITUDE. IM ALSO KNOWN FOR FIXING ANY PROBLEMS WITH CUSTOMERS AND HELPING THEM IN THE RIGHT DIRECTION. I LEARN VERY QUICKLY AND LOVE LEARNING NEW THINGS. I KEEP AN OPEN SCHEDULE FOR MY JOB/CAREER, AND STRIVE TO HAVE A VERY GOOD AND STRONG WORK EHTIC. I BELIEVE I WOULD MAKE A GREAT TEAM MEMBER IN ANY DEPARTMENT WITH MY CUSTOMER SERVICE SKILLS AND SOME MANAGER SKILLS , I'M ALWAYS ON TIME AND ALWAYS AVAILABLE TO COVER OR BE CALLED IN I HAVE COMMUNICATION SKILLS . WITH THAT THANK YOU FOR YOUR TIME AND I HOPE I CAN BE APART OF the lowes team.

Skills
  • Product and service knowledge
  • Microsoft Office expertise
  • Time Management
  • Training and development
  • Strategic Planning
  • Customer rapport
  • Staff training and development
Education and Training
Lake Weir High School Ocala, FL Expected in 05/2008 High School Diploma : - GPA :
Experience
Belle Tire - Assistant Manager
Avon, IN, 06/2021 - 09/2021
  • Opened and closed store six times per week by balancing cash drawers, preparing daily deposits and preparing shifts to open or close.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • closed night shift
  • counted safe and draws
  • counted inventory
  • ran shift
  • drive through cashier and front counter cashier
  • dealt with customers and employees
  • made sure draws were counted and ready for next shift
  • did closing paperwork in computer and called in closing numbers
American Family Care, Inc. - Manager Trainee
Athens, AL, 06/2018 - 10/2019
  • Processed customer sales transactions, adjustments and refunds.
  • Assisted with opening and closing of retail branch office.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Collaborated with other managers to plan and direct organizational tasks.
  • Accepted and processed credit and cash payments, making correct change from cash register drawer.
  • Monitored employee productivity and provided constructive feedback and coaching.
  • Maintained work environments that encouraged compliance with safety laws and employment guidelines.
  • Managed employee requests, issues and conflicts.
  • Balanced cash drawers, operated registers and prepared cash deposits.
  • Assigned duties to specific employees and teams according to roles and skills.
  • Created shift schedules and communicated to team members.
Holiday Retirement - Server
Vancouver, WA, 02/2016 - 05/2018
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnish
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Calculated charges, issued table checks and collected payments from customers.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
Hyatt Hotels Corp. - Server Manager
Herndon, VA, 08/2015 - 05/2018
  • Served orders by picking up and delivering customers' choices from bar and kitchen.
  • Provided information about menu selections and made recommendations.
  • Communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • VerifIed and confirmed staff schedules to properly cover shifts.
  • Collected cash sales from employees to properly tip each server after shift.
  • Motivated staff through acknowledgment of hard work and achievements.
  • Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Counted cash at end of shift and prepared bank deposits.
  • Followed food safety and sanitation procedures.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Measured and weighed ingredients and stocked kitchen prep stations.
  • Counted and balanced registers.
  • Opened and closed store five times per week by balancing cash drawers, preparing daily deposits and preparing to open or close.

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Resume Overview

School Attended

  • Lake Weir High School

Job Titles Held:

  • Assistant Manager
  • Manager Trainee
  • Server
  • Server Manager

Degrees

  • High School Diploma

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