Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Industrious assistant property manager offering proven expertise in maintaining cost-effective, financially sound property operations. Diligent about keeping occupancy high by collaborating with tenants and owners to resolve conflicts. Successful at multitasking every day to handle everything from facility repairs and capital improvements to property tours and administrative leadership. Dedicated Assistant Property Manager enthusiastic about meeting all kinds of people and familiar with creating successful resident retention programs. Knowledgeable in Houston Texas. Successful career history comprising more than 11 years. Effective Assistant Property Manager offering excellent skills in customer service, telephone etiquette and issue response. Works cooperatively with property ownership, vendors and residents. Thorough understanding of housing laws and resident management. Efficiently oversee all operational aspects of office buildings, including building positive tenant relationships, managing office operations and coordinating maintenance. Effective at keeping consistent balance between tenants rights and business targets to maintain financial goals.

Skills
  • Issue resolution
  • Telephone and email etiquette
  • Property tours and inspections
  • Common area maintenance
  • Tenant issue resolution
  • Application process proficiency
  • Record keeping
  • Database management
  • Property inspections
  • Showing and leasing of units
  • Appointment scheduling
  • Oral and written communication
  • Tenant and eviction laws
Work History
Assistant Manager, 06/2019 to 01/2020
Drm ArbysDes Moines, IA,
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Developed policies and procedures for effective property management.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Administered operations to handle needs of 97 tenants across 97 property units.
  • Oversaw monthly collections in funds, maintaining high payment rates by building positive relationships with tenants.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Ensured common areas were kept clean, neat and free of debris.
  • Kept accurate records of all resident and tenant correspondence.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Ensured policies and rules were followed by all tenants.
Custodian, 06/2008 to 06/2019
AcuityDenver, CO,
  • Dismantled, cleaned and replaced light fixtures.
  • Wiped down tabletops, chairs and condiment containers.
  • Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures.
  • Established and maintained clean and comfortable environments in office buildings by vacuuming, cleaning windows and dusting.
  • Examined rooms, halls and lobbies to determine need for repairs and replacement of furniture or equipment.
  • Carried linens, towels, toilet items and cleaning supplies using wheeled cart for maximum efficiency.
  • Dusted all furniture and fixtures thoroughly and carefully.
  • Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
  • Protected and maintained carpets with regular steam cleaning and shampooing.
  • Scrubbed, top-coated, buffed and varnished hard floors.
  • Properly labeled and diluted all cleaning solutions.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
  • Checked in and stocked inventory throughout facility.
  • Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems.
  • Set up, arranged and removed decorations, tables, chairs, ladders and scaffolding to prepare facilities for large events.
  • Cleaned, vacuumed and dusted all areas of building to maintain organized, professional appearance for employees and clients.
  • Sanitized bathrooms, showers and locker rooms.
  • Collected, sorted and transported recyclable materials.
  • Inspected facility and grounds and picked up any trash.
  • Supervised cleaning, maintenance and care of building and grounds.
  • Spot cleaned furniture and carpet.
  • Kept janitorial closets clean and organized.
  • Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
  • Mixed water and detergents in containers to prepare chemical cleaning solutions.
Rental Agent, 07/2007 to 02/2008
Haselwood Auto GroupBremerton, WA,
  • Entered rental payment and late fee data into copmuter for forecasting, budgeting, expenditure management and bill paying.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Completed sales transactions, including all accepted forms of payment.
  • Processed customer orders and accurately entered into order system.
  • Received incoming calls and messages and addressed or triaged phone requests.
Education
High School Diploma: , Expected in 02/2012
LaMarques - Houston, TX
GPA:

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Resume Overview

School Attended

  • LaMarques

Job Titles Held:

  • Assistant Manager
  • Custodian
  • Rental Agent

Degrees

  • High School Diploma

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