Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Forward-thinking assistant manager with proven leadership, planning and problem-solving abilities. Help senior business leaders accomplish demanding objectives by motivating staff and organizing resources. Systematic and well-organized in maintaining coverage for all operational needs. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Business development understanding
  • Closing and contract negotiations
  • Retail operations management
  • Staff development
  • Customer relations
  • Customer rapport
  • Microsoft Office expertise
  • Orientating and training
Experience
Assistant Manager, 09/2018 - Current
U-Haul Cohoes, NY,
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Planned and prepared workflow schedules, delegating tasks for a 15-20 member team.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Delegated daily tasks to team members to optimize team productivity.
  • Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Mark Down Associate , 09/2018 - 10/2019
Tate & Lyle Duluth, MN,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Assisted teammate with sales-processing tasks to meet daily sales goals.
  • Identified needs of customers promptly and efficiently.
  • Recorded and resolved daily transactions to promote revenue generation and customer satisfaction.
Shift Supervisor, 05/2018 - 09/2018
Tate & Lyle Farmer City, IL,
  • Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within.
  • Cataloged daily production and documented materials.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Trained employees in effective work procedures and performance strategies.
  • Answered and resolved customer questions and concerns.
  • Motivated team members to complete assigned tasks and perform at exceptional levels.
  • Performed store opening and closing procedures, including setting up registers and checking products.
  • Assisted general manager during assigned periods and trained over 5 new team members.
  • Assisted store management with meeting standards of service and quality in daily operations.
  • Completed opening and closing duties to facilitate business operations.
  • Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
Family Nanny, 02/2016 - 05/2018
Ashley Carter City, STATE,
  • Coordinated after-school activities and transportation for two children for practices and events.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Engaged with children, providing nurturing, safe environments to promote emotional, social and intellectual growth.
  • Accompanied families on vacations to Mexico and The Bahamas to provide full-time care to children.
  • Regulated children's schedules to balance rest, learning and play.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Assisted children with homework and implemented school material in practical, everyday activities.
  • Transported children safely to range of extracurricular activities, including horseback riding and gymnastics.
Shift Supervisor, 04/2014 - 02/2016
Dairy Queen City, STATE,
  • Conferred with human resources to identify, onboard and mentor new team members.
  • Cultivated performance-based and collaborative culture by recognizing achievements and promoting from within.
  • Trained employees in effective work procedures and performance strategies.
  • Answered and resolved customer questions and concerns.
  • Motivated team members to complete assigned tasks and perform at exceptional levels.
  • Monitored employee performance and conducted retraining to correct problems and optimize productivity.
  • Performed store opening and closing procedures, including setting up registers and checking products.
Education and Training
High School Diploma: , Expected in 05/2013
-
Paul G Blazer High School - Ashland, KY,
GPA:

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Resume Overview

School Attended

  • Paul G Blazer High School

Job Titles Held:

  • Assistant Manager
  • Mark Down Associate
  • Shift Supervisor
  • Family Nanny
  • Shift Supervisor

Degrees

  • High School Diploma

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