Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance. Effective leader and problem-solver which excels at streamlining operations to decrease costs and promote organizational efficiency. Offering hardworking mentality and history of success coordinating and monitoring operations across various departments. Highly committed to ensuring quality of services and products. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Agile and adaptable team leader with stellar [Type] history, motivational approach and upbeat nature. Skilled in training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Results-focused Supervisor offering [Number] years of experience leading talented sales personnel. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications.

Skills
  • Issue resolution
  • Recruiting and interviewing
  • Employee performance evaluations
  • Budgeting
  • Operations management
  • Business Administration
  • Staff Management
  • Project Management
  • Negotiation
  • Training
  • Employee scheduling
  • Sales growth
  • Cost Control
  • Staff Supervision
  • Business Development
  • Consulting
Education
Stuyvesant High School New York, NY Expected in 06/2017 High School Diploma : - GPA :
Work History
U-Haul - Assistant Manager
Debary, FL, 01/2019 - 04/2020
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Monitored employee performance and developed improvement plans.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Supported staff development and goal attainment by focusing on skill development and job satisfaction.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Coached team on effective upselling and cross-selling methods.
  • Provided current employees options for additional training opportunities.
  • Planned team-building exercises to increase employee performance and job satisfaction.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Attended monthly sales meetings and reported pertinent information to employees.
  • Reduced corporate costs by developing and implementing improved merchandising, receiving and maintenance procedures.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback and rewarding superior performance.
  • Communicated with managers of other departments to maintain transparency.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
Gopuff - Key Manager
South River, NJ, 10/2017 - 01/2019
  • Increased data-entry productivity by maintaining detailed logs of data projects, identifying issues and improving them.
  • Corrected any data entry error to prevent later issues such as duplication or data degradation.
  • Obtained scanned records and uploaded into database.
  • Outlined appropriate processes and procedures to fulfill and complete inquiries.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
  • Evaluated source documents to locate information needed for each data entry field.
  • Added documents to file records and created new records to support filing needs.
Tyler Technologies - Team Leader Supervisor
Memphis, TN, 12/2015 - 09/2017
  • Tracked stock using company inventory management software.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Developed recipes and menus by applying understanding of market demand and culinary trends,
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Controlled food costs and managed inventory.
  • Monitored food preparation, production and plating for quality control.
Best Buy Co Inc. - Sales Associate
City, STATE, 10/2014 - 11/2015
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific products.
  • Tracked stock using company inventory management software.

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Resume Overview

School Attended

  • Stuyvesant High School

Job Titles Held:

  • Assistant Manager
  • Key Manager
  • Team Leader Supervisor
  • Sales Associate

Degrees

  • High School Diploma

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