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Assistant Manager Resume Example

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Kimberly
McBain
Professional Summary

Friendly personality with 4 years of experience taking fast food orders and cooking food. Adaptable multitasked professional with talents in assisting customers, entering orders into POS system and cooking simple items. Accurate when preparing food to meet customer requests. Dynamic food service professional within fast food landscape. Driven toward continuous improvement and committed to going above and beyond to complete tasks and assist other team members. Well-versed in standard food prep techniques as well as safe food-handling standards, demonstrated across 4 years of experience. Committed worker with multiple years of experience creating batches of ingredients for speedy assembly of menu items. Talented at preparing quantities of ingredients necessary for estimated number of customers. Independent team member able to make decisions without supervision and work well with coworkers. Dependable hard worker with expertise preparing [Type] foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in [Skill] and [Skill] .

Skills
  • Recipes and menu planning
  • Food spoilage prevention
  • Food plating and presentation
  • Food preparation
  • Beautiful presentation of food
  • Performance improvement
  • Strong attention to safe food handling procedures
  • Hospitality service expertise
  • Food preparation and safety
  • Food presentation talent
  • Kitchen equipment operation and maintenance
  • Food presentation
  • Contemporary sauce work
  • Cutting and slicing techniques
  • Dish preparation
  • Cleaning and organization
  • High volume production capability
  • Focused and disciplined
  • Grilling
  • Frying
  • Kitchen equipment cleaning
  • Preparing ingredients
  • Plating dishes
  • Operating fryers and grills
  • Stocking supplies
  • Cleaning and sanitization
  • Stocking ingredients
Education
Chaffey Adult SchoolOntario, CA.05/2014GED
Victor Valley CollegeVictorville, CASome College (No Degree): Business Administration
SJVCHesperia, CATraining/Trade School: Business Administration/ Accounting
  • Continuing education in [Subject]
Work History
Del Taco- Assistant Manager
Hesperia, CA05/2009 - 01/2012

Achieved substantial results by using market expertise and business knowledge to make proactive decisions

  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities
  • Coached crew members to optimize performance and motivate toward more efficient work
  • Cooperated with coworkers to improve customer experience and manage storefront
  • Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints
  • Regularly checked building to confirm maintenance and cleaning met code and regulations
  • Exercised composure under pressure and in escalated customer service scenarios
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team
  • Trained back-up associates and led crew members in managing operations of storefront
  • Supervised employees and oversaw quality compliance with company standards for food and services
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction
  • Worked closely with team members to schedule breaks and shifts to meet state regulations
  • Tracked receipts, employee hours and inventory movements
  • Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant
  • Kept employees operating productively and working on task to meet business and customer needs
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste
  • Trained and monitored new employees to maximize team performance
  • Boosted team productivity and efficiency by leveraging top-notch [Skill] and [Skill] abilities
  • Adhered to company standards and compliance requirements for operations and cleanliness of all areas
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth
GHRC- Bakery Worker
Devore, CA04/2013 - 10/2013
  • Monitored and updated inventory to reflect correct usage of raw materials and accurate storage of finished products
  • Inspected equipment before starting each production run and calibrated settings to meet order specifications
  • Identified and resolved entry level equipment malfunctions, including jamming or spillage, and reported incidents to supervisors for further action
  • Moved raw materials and finished products by hand or with help of forklifts and other equipment
  • Achieved production targets on consistent basis by efficiently loading and loading machinery
  • Supervised machine functionality and evaluated product samples to validate machine settings, including temperature, flow and humidity
  • Completed monitor repairs and basic equipment maintenance to keep systems running at peak levels
  • Prepared equipment for safe and efficient operation, including lighting ovens or roasters at correct times and levels to achieve desired temperatures
  • Processed over 2000 pounds of material on daily basis
  • Kept close eye on operating equipment and made adjustments to keep speed, temperature and other factors within ideal tolerances
  • Worked with team members to smoothly move materials between stations
  • Checked raw materials against desired quality and quantity levels
  • Investigated and resolved issues arising during any stage of production
  • Inspected [Type] products throughout roasting process to monitor quality, identify concerns and implement immediate corrective actions
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes
  • Operated with high integrity, built trust, and earned sustained credibility with internal and external clientele
  • Provided observations, took measurements and performed tests at various stages according to quality control plan
  • Developed team communications and information for [Type] meetings
  • Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
  • Determined and recommended methods to address improvement opportunities
  • Sorted product and provided expertise on non-conforming product requirements
  • Collaborated with [Type] department on operational support tasks to model importance of group goals
  • Improved quality processes for increased efficiency and effectiveness
  • Developed and executed plans to monitor standard process adherence
  • Calibrated instruments and scales in production area and quality lab
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
  • Monitored and supported production order progress through [Timeframe] statistical models
  • Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Created, modified, and executed [Timeframe] business plans to maximize client satisfaction
  • Coordinated with [Type] team in developing project plans for prioritized initiatives
  • Evaluated quality problems and performed [Action] to identify and resolve issues
  • Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations
Kallans Bar & Grill- Cook/Prep Cook
Oak Hills, CA01/2019 - 07/2019
  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
  • Verified proper portion sizes and consistently attained high food quality standards
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
  • Ordered and received products and supplies to stock kitchen areas
  • Recommended menu items for new dish development, holidays, special events and promotions
  • Reduced restaurant's annual food and labor costs by 2p% through proper budgeting, scheduling and management of inventory
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
  • Communicated closely with [Job title]s to fully understand special orders for customers, including those with food allergies and gluten intolerance
  • Prepared staff in expectations and parameters of kitchen goals and daily work
  • Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering
  • Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information
  • Assisted chef with planning easy but elegant appetizers to spark customer interest
  • Prepared estimated [Number] orders simultaneously during peak [Timeframe] periods with [Number] % accuracy rate, maximizng customer satisfaction and repeat business
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Produced over [Number] [Type] dishes per day and maintained near-perfect customer satisfaction scores
  • Safely used kitchen equipment such as [Type] and [Type] , effectively reducing injuries and burns [Number] %
  • Prepared food items to meet recipes, portioning, cooking and waste control guide's
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush
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Resume Overview

Companies Worked For:

  • Del Taco
  • GHRC
  • Kallans Bar & Grill

School Attended

  • Chaffey Adult School
  • Victor Valley College
  • SJVC

Job Titles Held:

  • Assistant Manager
  • Bakery Worker
  • Cook/Prep Cook

Degrees

  • GED
    Some College (No Degree) : Business Administration
    Training/Trade School : Business Administration/ Accounting

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