Assistant Manager resume example with 6+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Seasoned worker knowledgeable about hospitality, food and retail operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.
Skills
Microsoft Office
Pos Systems
Customer services
Sales Work
Medical receptionist
Hospitality services
Front office management / Admin skills
Stocking
Food Services/ Barista
Experience
Assistant Manager, 04/2021 to 04/2022 Maxsent – Huron, SD,
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Led employee performance evaluations and rewarded top performers to retain quality personnel.
Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Management Trainee/Front Desk Receptionist, 08/2020 to Current Marriott Vacations Worldwide – Lahaina, HI,
OPERA systems
Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Assisted guests at check-in, providing information on various services within hotel.
Booked large groups of people for weddings, seminars, conferences and other events and offered best available room rates.
Housekeeping experience
Arranged special accommodations for guests to enhance visitor experiences.
Handled guest complaints and offered complimentary services for hardship cases.
Mentored new employees, demonstrating best methods for servicing clients and guests.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Oversaw recruiting, interviews and new employee hiring.
Barista, 07/2018 to 08/2020 Mid-Columbia Medical Center – The Dalles, OR,
Maintained calm demeanor during high-volume periods and special events.
Memorized official and off-menu preparations to serve all customer beverage desires.
Addressed and resolved customer concerns to maintain brand loyalty.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Cashier / Team Lead, 10/2015 to 12/2017 Otg – Arlington, VA,
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Complied with cash handling procedures to meet regional cashier variance policy.
Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Resolved issues with cash registers, card scanners and printers.
Education and Training
Associate of Arts: Cognitive Psychology, Expected in 10/2026 LoneStar College - Humble, TX GPA:
Associate of Arts: Cosmetology, Expected in 10/2023 Ogle School of Hair Skin Nails - Fort Worth, TX GPA:
High School Diploma: , Expected in 06/2017 Summer Creek High School - Houston, TX GPA:
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