Assistant Manager resume example with 6+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Seasoned worker knowledgeable about hospitality, food and retail operations and offering top-notch project management, team leadership and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. Analytical leader with excellent multitasking abilities.

  • Microsoft Office
  • Pos Systems
  • Customer services
  • Sales Work
  • Medical receptionist
  • Hospitality services
  • Front office management / Admin skills
  • Stocking
  • Food Services/ Barista
Assistant Manager, 04/2021 to 04/2022
MaxsentHuron, SD,
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Led employee performance evaluations and rewarded top performers to retain quality personnel.
  • Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Management Trainee/Front Desk Receptionist, 08/2020 to Current
Marriott Vacations WorldwideLahaina, HI,
  • OPERA systems
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Assisted guests at check-in, providing information on various services within hotel.
  • Booked large groups of people for weddings, seminars, conferences and other events and offered best available room rates.
  • Housekeeping experience
  • Arranged special accommodations for guests to enhance visitor experiences.
  • Handled guest complaints and offered complimentary services for hardship cases.
  • Mentored new employees, demonstrating best methods for servicing clients and guests.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Oversaw recruiting, interviews and new employee hiring.
Barista, 07/2018 to 08/2020
Mid-Columbia Medical CenterThe Dalles, OR,
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized official and off-menu preparations to serve all customer beverage desires.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
Cashier / Team Lead, 10/2015 to 12/2017
OtgArlington, VA,
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Resolved issues with cash registers, card scanners and printers.
Education and Training
Associate of Arts: Cognitive Psychology, Expected in 10/2026
LoneStar College - Humble, TX
Associate of Arts: Cosmetology, Expected in 10/2023
Ogle School of Hair Skin Nails - Fort Worth, TX
High School Diploma: , Expected in 06/2017
Summer Creek High School - Houston, TX

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Resume Overview

School Attended

  • LoneStar College
  • Ogle School of Hair Skin Nails
  • Summer Creek High School

Job Titles Held:

  • Assistant Manager
  • Management Trainee/Front Desk Receptionist
  • Barista
  • Cashier / Team Lead


  • Associate of Arts
  • Associate of Arts
  • High School Diploma

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