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Assistant Manager Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Enthusiastic Assistant Manager offering 20 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach. Knowledgeable about retail operations and best practices.

Skills
  • Product and service knowledge
  • Sales monitoring
  • Inventory management
  • Business development understanding
  • Inventory control
  • Staff training and development
  • Customer relations
  • Customer rapport
  • Staff development
  • Orientating and training
  • Merchandising
Education and Training
Port Allegany High School Port Allegany, PA Expected in GED : - GPA :
Experience
Biolife - Store Manager
East Hampton, VA, 03/2021 - Current
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Diminished total loss by [Number]% by implementing effective operational improvements.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Biolife - Assistant Manager
Farr West, UT, 02/2017 - 03/2021
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Planned and prepared workflow schedules, delegating tasks for 6 member team.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Delegated daily tasks to team members to optimize team productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Completed inventory audits to identify losses and project future demands.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Completed inventory audits to identify losses and project demand.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Recruited and hired qualified candidates to fill open positions.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Oversaw daily operations, maintenance and administration of various properties.
  • Maintained current understanding of company offerings to better serve customers and team members.
Biolife - Assistant Manager
Great Falls, MT, 07/2016 - 12/2016
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
  • Planned and prepared workflow schedules, delegating tasks for 30 member team.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Evaluated employee performance and developed improvement plans.
  • Delegated daily tasks to team members to optimize team productivity.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Biolife - Assistant Manager
Greenville, SC, 11/2012 - 07/2016
  • Supported sales management initiatives to optimize business development.
  • Delegated daily tasks to team members to optimize team productivity.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Completed inventory audits to identify losses and project future demands.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Evaluated employee performance and developed improvement plans.
Company Name - Assistant Manager
City, State, 11/1999 - 11/2012
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Completed inventory audits to identify losses and project future demands.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
  • Evaluated employee performance and developed improvement plans.
  • Delegated daily tasks to team members to optimize team productivity.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Managed personnel scheduling, facilitating adequate coverage to meet demand.
food serv safe certified

got my serv safe certificate November of 2019

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Resume Overview

School Attended
  • Port Allegany High School
Job Titles Held:
  • Store Manager
  • Assistant Manager
  • Assistant Manager
  • Assistant Manager
  • Assistant Manager
Degrees
  • GED