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Assistant Manager Resume Example

Resume Score: 70%

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ASSISTANT MANAGER
Objective

To maximize my skills, education and experience as an employee of a successful company and have my contributions recognized with job growth. 

Skills

Excellent interpersonal and communication skills. Well organized. Self-motivated with a strong desire to learn. A team player with a positive attitude and proven leadership skills. Excellent time management, problem solving and resolution skills. 

 
Accomplishments
  • Sales MVP February 2008
  • March 2011 Extra Mile Award
  • 2012 Exceptional Achievement Award in Fleet Management
Experience
Assistant Manager, 01/2009 － 02/2011 Enterprise Rent-A-Car － Moline, IL
  • Managed the efforts of branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service, as well as, continuously training and leading by example.
  • Developed and implemented branch operational plan.
  • Used initiatives, independent judgment, discretion, and decision-making skills to perform a variety of duties and to solve problems.
Management Assistant, 01/2009 － 01/2010 Enterprise Rent-A-Car － Rock Island, IL
  • Was responsible for daily opening and closing of store.
  • Received and fielded various phone inquiries.
  • Consistently upheld monthly sales goals and customer service expectations.
  • Volunteered in community events, such as blood drives, Big Brothers/Big Sisters and United Way's Imagination Library.
Management Trainee, 01/2008 － 01/2009 Enterprise Rent-A-Car － East Moline, IL
  • Assisted rental car guests, while focusing on selling and exceptional customer service.
  • Balanced and maintained four different locations, reporting to four store managers, and aided in each of the stores in achieving 5-10% sales growth, while maintaining an exceptional customer service score of 85 or better (based on a scale of 1 to 100).
  • Was responsible for fleets, ranging in the size from 65 ti 120 vehicles, while consistently upholding a clean and safe fleet at all times.
  • Marketed rental car services, features and benefits to dealerships, body shops and other various businesses multiple times a week.
  • Reconciled store's cash boxes and deposits daily.
Retail Sales Representative, 10/2006 － 01/2007 iwireless － Davenport, IA
  • Consistently obtained sales quota on a monthly basis.
  • Contributed to the highest level of customer satisfaction.
  • Was responsible for new client marketing and servicing established clients.
  • Completed monthly sales development plans outlining sales goals and forecasts for each month.
Education Coordinator, 01/2008 － 03/2005 Iowa Plastic Surgery － Davenport, IA
  • Consulted patients in various procedures/outcomes.
  • Planned and prepared for all patient education seminars.
  • Implemented corporate marketing initiatives.
  • Aided in preparing various types of advertisements.
  • Communicated all advertisements to various media contacts.
  • Was responsible for updating and maintaining the practice website.
Education
1998 Western Illinois University － Macomb, IL, US Bachelor of Business Marketing & Management
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Resume Overview

Companies Worked For:

  • Enterprise Rent-A-Car
  • iwireless
  • Iowa Plastic Surgery

School Attended

  • Western Illinois University

Job Titles Held:

  • Assistant Manager
  • Management Assistant
  • Management Trainee
  • Retail Sales Representative
  • Education Coordinator

Degrees

  • Bachelor of Business Marketing & Management

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