Assistant Manager Resume Example Enterprise Rent A Car

ASSISTANT MANAGER

Objective

To maximize my skills, education and experience as an employee of a successful company and have my contributions recognized with job growth.

Skills

Excellent interpersonal and communication skills. Well organized. Self-motivated with a strong desire to learn. A team player with a positive attitude and proven leadership skills. Excellent time management, problem solving and resolution skills.

Accomplishments

Sales MVP February 2008
March 2011 Extra Mile Award
2012 Exceptional Achievement Award in Fleet Management

Experience

Assistant Manager, 01/2009 － 02/2011Enterprise Rent-A-Car － Moline, IL

Managed the efforts of branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service, as well as, continuously training and leading by example.
Developed and implemented branch operational plan.
Used initiatives, independent judgment, discretion, and decision-making skills to perform a variety of duties and to solve problems.

Management Assistant, 01/2009 － 01/2010Enterprise Rent-A-Car － Rock Island, IL

Was responsible for daily opening and closing of store.
Received and fielded various phone inquiries.
Consistently upheld monthly sales goals and customer service expectations.
Volunteered in community events, such as blood drives, Big Brothers/Big Sisters and United Way's Imagination Library.

Management Trainee, 01/2008 － 01/2009Enterprise Rent-A-Car － East Moline, IL

Assisted rental car guests, while focusing on selling and exceptional customer service.
Balanced and maintained four different locations, reporting to four store managers, and aided in each of the stores in achieving 5-10% sales growth, while maintaining an exceptional customer service score of 85 or better (based on a scale of 1 to 100).
Was responsible for fleets, ranging in the size from 65 ti 120 vehicles, while consistently upholding a clean and safe fleet at all times.
Marketed rental car services, features and benefits to dealerships, body shops and other various businesses multiple times a week.
Reconciled store's cash boxes and deposits daily.

Retail Sales Representative, 10/2006 － 01/2007iwireless － Davenport, IA

Consistently obtained sales quota on a monthly basis.
Contributed to the highest level of customer satisfaction.
Was responsible for new client marketing and servicing established clients.
Completed monthly sales development plans outlining sales goals and forecasts for each month.

Education Coordinator, 01/2008 － 03/2005Iowa Plastic Surgery － Davenport, IA

Consulted patients in various procedures/outcomes.
Planned and prepared for all patient education seminars.
Implemented corporate marketing initiatives.
Aided in preparing various types of advertisements.
Communicated all advertisements to various media contacts.
Was responsible for updating and maintaining the practice website.

Education

1998Western Illinois University － Macomb, IL, USBachelor of BusinessMarketing & Management

Resume Overview

Companies Worked For:

Enterprise Rent-A-Car
iwireless
Iowa Plastic Surgery

School Attended

Western Illinois University

Job Titles Held:

Assistant Manager
Management Assistant
Management Trainee
Retail Sales Representative
Education Coordinator

Degrees

Bachelor of Business Marketing & Management

Assistant Manager Resume Example

Resume Score: 70%

Resume Overview

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