Assistant Manager Resume Example
To maximize my skills, education and experience as an employee of a successful company and have my contributions recognized with job growth.
Excellent interpersonal and communication skills. Well organized. Self-motivated with a strong desire to learn. A team player with a positive attitude and proven leadership skills. Excellent time management, problem solving and resolution skills. |
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- Sales MVP February 2008
- March 2011 Extra Mile Award
- 2012 Exceptional Achievement Award in Fleet Management
- Managed the efforts of branch employees in providing a high level of customer service, including management of the rental counter, customer flow, and telephone service, as well as, continuously training and leading by example.
- Developed and implemented branch operational plan.
- Used initiatives, independent judgment, discretion, and decision-making skills to perform a variety of duties and to solve problems.
- Was responsible for daily opening and closing of store.
- Received and fielded various phone inquiries.
- Consistently upheld monthly sales goals and customer service expectations.
- Volunteered in community events, such as blood drives, Big Brothers/Big Sisters and United Way's Imagination Library.
- Assisted rental car guests, while focusing on selling and exceptional customer service.
- Balanced and maintained four different locations, reporting to four store managers, and aided in each of the stores in achieving 5-10% sales growth, while maintaining an exceptional customer service score of 85 or better (based on a scale of 1 to 100).
- Was responsible for fleets, ranging in the size from 65 ti 120 vehicles, while consistently upholding a clean and safe fleet at all times.
- Marketed rental car services, features and benefits to dealerships, body shops and other various businesses multiple times a week.
- Reconciled store's cash boxes and deposits daily.
- Consistently obtained sales quota on a monthly basis.
- Contributed to the highest level of customer satisfaction.
- Was responsible for new client marketing and servicing established clients.
- Completed monthly sales development plans outlining sales goals and forecasts for eachmonth.
- Consulted patients in various procedures/outcomes.
- Planned and prepared for all patient education seminars.
- Implemented corporate marketing initiatives.
- Aided in preparing various types of advertisements.
- Communicated all advertisements to various media contacts.
- Was responsible for updating and maintaining the practice website.
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Resume Overview
School Attended
- Western Illinois University
Job Titles Held:
- Assistant Manager
- Management Assistant
- Management Trainee
- Retail Sales Representative
- Education Coordinator
Degrees
- Bachelor of Business Marketing & Management
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