LiveCareer-Resume

assistant manager resume example with 19+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.

Skills
  • Managing Multiple Priorities
  • Product and Service Knowledge
  • Transaction Monitoring
  • Technical Proficiency
Work History
Assistant Manager, 07/2019 to Current
Schlotzsky's DeliBartlesville, OK,
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
General Manager, 05/2017 to 06/2019
Schlotzsky's DeliCastlewood, CO,
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
  • Designed modern employee recognition program which boosted productivity and improved morale.
  • Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
  • Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Managing Director, 01/2001 to 05/2015
Central States ManufacturingMacon, GA,
  • Monitored office workflow and administrative processes to keep operations running smoothly.
  • Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
  • Provided documentation of processes to comply with regulations and company policies.
  • Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
  • Trained and managed team of developers and discussed issues to provide resolution and apply best practices.
  • Worked with team leaders to arrange schedules based on production requirements and available resources.
  • Assisted with creation of marketing strategy and advertising initiatives used to promote company to community members.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Aligned department vision, goals and objectives with company strategy to achieve consistently high results.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Collected confidential financial information from clients to construct comprehensive financial plans.
  • Developed impactful and strategic partnerships with clients to drive business development.
Education
MBA: Marketing, Expected in 07/2008 to GREEN UNIVERSITY OF BANGLADESH - DHAKA, BANGLADESH,
GPA:
Master of Arts: Economics, Expected in 12/2003 to NATIONAL UNIVERSITY OF BANGLADESH - COMILLA, CHITTAGONG DIVISION,
GPA:
Bachelor of Arts: ECONOMICS, Expected in 12/2001 to NATIONAL UNIVERSITY OF BANGLADESH - COMILLA, CHITTAGONG DIVISION,
GPA:

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Resume Overview

School Attended

  • GREEN UNIVERSITY OF BANGLADESH
  • NATIONAL UNIVERSITY OF BANGLADESH
  • NATIONAL UNIVERSITY OF BANGLADESH

Job Titles Held:

  • Assistant Manager
  • General Manager
  • Managing Director

Degrees

  • MBA
  • Master of Arts
  • Bachelor of Arts

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