LiveCareer-Resume

assistant manager resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

An elevated individual who will bring her sales talent, fashion sense, and deep passion for customer service to your company. Jessica has a proven track record of success in sales and possesses the ability to coordinate a high level of activity under a variety of conditions and constraints. She has superb presentation skills and will always maintain a professional image through her appearance and performance. As an ambitious winner who always strives for more, she will not only consistently exceed customer expectations, but yours as well. She is willing to work a flexible schedule that includes weekends and holidays. She has experience of working in fast pace, upscale retail locations. Jessica has the elevated standard, integrity, discipline, credibility, and company loyalty you are looking for in a candidate. She is currently looking for a suitable position with a company that offers excellent career opportunities, job enrichment and a supportive, motivated work environment. She will be an asset to your company by incorporating the skills she has mastered during her time working retail, loss prevention, and management.

Experience
Assistant Manager, 08/2020 to Current
Gelson'sSherman Oaks, CA,
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Built trusting relationships with customers by making personal connections.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
Bra Fitting Specialist, 07/2017 to 06/2020
Burlington Coat Factory CorporationGreen Bay, WI,
  • Expert in lingerie product and fit, able to diagnose fit issues, sell bra wardrobes, and deliver emotionally engaging customer experiences that ultimately grow sales.
  • Provide elevated customer service to all guests, including answering customer's questions about products, apparel, and sizing.
  • Provide customers with the perfect bra fit by asking effective questions, taking measurements, or conducting a fitting.

-Team Player

Assist fellow team members with larger tasks throughout the day

Abide by policies and procedures as directed

Take initiative to recover and replenish merchandise so it is available to sell

Keep an awareness of, and build personal capability in loss prevention

Reinforce store strategy to reduce shrink

Support all activities related to providing a safe work environment

-Sales

Express knowledge of ongoing store promotions

Meet selling goals/expectations during scheduled shifts

Move with intention

Connect with multiple customers and encourage them to try on product

Use confident selling statements effectively to overcome customer objections

Drive top line store sales results and grow the business through action and productivity

Asset Protection Investigator, 01/2015 to 11/2018
HermèsCity, STATE,
  • Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
  • Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
  • Monitored and supervised customer's activities in store to detect signs of attempted theft.
  • Initiated new training procedures for internal staff and clients, improving functionality and alleviating redundancy.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Post coverage- stock security
  • Associate compliance and education (AP Awareness)
  • Violation and Incident reporting
  • Conducting of Audits/maintaining of proper records
  • Investigation and follow up
  • Managing of outsourced guards
Skills
  • Microsoft Office expertise
  • POS
  • Translation Services: English and Spanish verbal and written
  • Mac
  • Windows
  • 45 WPM
Education
High School Diploma: , Expected in 06/2011 to Union City High School - Union City, NJ,
GPA:

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Resume Overview

School Attended

  • Union City High School

Job Titles Held:

  • Assistant Manager
  • Bra Fitting Specialist
  • Asset Protection Investigator

Degrees

  • High School Diploma

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