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Assistant Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Enthusiastic Assistant Manager offers over 10 years of experience in leadership roles. Excellent team leader and problem solver with resourceful and flexible approach to team management. Knowledgeable about retail operations and best practices to maintain effective operational output. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Skills
  • Sales monitoring
  • Product and service knowledge
  • Retail operations management
  • Staff training and development
  • Inventory management
  • Retail Space Planning
  • Marketing tactics
  • Training and Development
  • Customer relations
  • Merchandising
  • Staff development
  • Project management abilities
  • Time Management
  • Orientating and training
  • Strategic Planning
  • Customer rapport
Experience
Assistant Manager, 04/2016 to Current
Pure Hockey Bloomington, MN,
  • Planned and prepared workflow schedules, delegating tasks to team.
  • Trained team to deliver outstanding customer service.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Delegated daily tasks to team members to optimize group productivity.
  • Completed inventory audits to identify losses and project demand.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Daily cash operations .
  • Lead layout setter.
  • Opening and closing of store.
  • Freight lead.
Assistant Store Manager, 10/2012 to 04/2016
Camping World Kenosha, WI,
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Coached and developed store associates through formal and informal interactions.
  • Handled scheduling for two store shifts across 7-day work weeks to promote proper and adequate staffing.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Encouraged professional growth and talent development in associates to increase performance in all areas.
  • Contributed to organizational initiative to achieve [Timeframe] sales, budget and other targeted goals.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Promoted and supported strong relationships with local community organizations in surrounding area.
  • Achieved or exceeded business plans on consistent basis by engaging employees in key processes.
  • Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment .
  • Conducted analysis to address productivity and employee needs which resulted in improved employee morale.
  • Production lead.
Shift Manager, 08/2010 to 10/2012
Steak N Shake Co Noblesville, IN,
  • Positioned skilled staff in key areas throughout shift to optimIze department productivity.
  • Enhanced operations and boosted efficiency through employee training, coaching and creating work schedules and assignments.
  • Upheld company standards and compliance requirements for operations and cleanliness of all areas.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established ambitious goals for employees to promote achievement and surpass business targets.
  • Analyzed operations and market data to assess areas in need of improvement and capitalize on changing conditions.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Education and Training
Certified Nursing Assistant : , Expected in
to
College Of The Ozarks - Point Lookout, MO
GPA:

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88Good

Resume Strength

  • Formatting
  • Length
  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • College Of The Ozarks
Job Titles Held:
  • Assistant Manager
  • Assistant Store Manager
  • Shift Manager
Degrees
  • Certified Nursing Assistant

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