Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking and reliable individual with strong ability in multi-tasking and efficiency. Offering leadership skills, and learning agility. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Product and service knowledge
  • Customer relations
  • Customer rapport
  • Orientating and training
  • Time Management
  • Merchandising
  • Computer literate
  • Greenbits/Flowhub
  • Metrc
Education and Training
Brighton High School Brighton, CO Expected in 05/1998 High School Diploma : - GPA :
Experience
Domino's - Assistant Manager
Tomball, TX, 08/2018 - Current
  • Planned and prepared workflow schedules, delegating tasks for 25 team members
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Assisted GM in evaluating employee performance and cultivating improvement initiatives.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
Chimes - Clerk II
Washington, DC, 09/2008 - 06/2018
  • Filed documents according to alphanumeric system to promote ease of use and optimal team productivity.
  • Supported office clerical functions using word processing and other software, email and office machines.
  • Supported office needs including taking messages, scanning documents and routing business correspondence.
  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Followed all confidentiality rules to preserve data quality and reduce chance for information compromise.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Trained office professionals on administrative procedures to keep file handling consistent and accurate.
  • Organized computer-based information to minimize errors.
  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
Hei Hotels & Resorts - PBX Operator
Chicago, IL, 01/2005 - 07/2008
  • Answered up to 300 calls per day in fast-paced environment, transferring callers to appropriate personnel.
  • Managed corporate phone services for bustling business with 800 employees by routing calls quickly and accurately.
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
  • Operated telephone switchboard of 200 employees and routed calls to correct destination.
  • Completed connections between callers, departments and professionals.
  • Handled incoming calls with friendly and cheerful attitude for organization using 9-line system.
  • Took messages from callers and accurately relayed details to intended staff.

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Resume Overview

School Attended

  • Brighton High School

Job Titles Held:

  • Assistant Manager
  • Clerk II
  • PBX Operator

Degrees

  • High School Diploma

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