Assistant Manager Resume Example
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ASSISTANT MANAGER
Professional Summary
Enthusiastic, Driven, and Hard working individual. 5 years medical Experience, 5 years emergency driving experience, 15 years experience in Customer Service and Sales. Driven to help people in their time of need and always looks for the best possible outcome. Multiple Customer Service awards throughout work time, multiple mentions on google reviews for customer service. Looking to learn more and be more.
Skills
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Work History
Assistant Manager / / Alex And Ani - Newark , NJ / 04.2019 - Current
- Monitored employee performance and developed improvement plans.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Coached team on effective upselling and cross-selling methods.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained team members in successful strategies to meet operational and sales targets.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Emergency Medical Technician Basic / / American Medical Response - Scotts Valley , CA / 07.2017 - 11.2018
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Communicated with lucid patients to gather incident and medical history information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Monitored and maintained general condition of ambulance and cleaned and stocked for optimal call response.
- Followed pre-printed and map-based directions to locate sites and maintained awareness of changes in roadways or points of access.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Emergency Medical Technician / / Aspirus - Marathon , WI / 03.2016 - 07.2017
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Communicated with lucid patients to gather incident and medical history information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Monitored and maintained general condition of ambulance and cleaned and stocked for optimal call response.
- Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Emergency Medical Technician Basic / / American Medical Response - Tukwila , WA / 07.2015 - 03.2016
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
- Communicated with lucid patients to gather incident and medical history information.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
- Monitored and maintained general condition of ambulance and cleaned and stocked for optimal call response.
- Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
- Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
- Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Education
Nature Coast Emergency Medical - CityNo Degree: Paramedic
Tri Hospital EMS - City / 06.2015EMT-Basic: Medicine (Pre-Medicine)
- Graduated in Top 3% of Class
Lakewood Community - City, State / 03.2010High School Diploma
Airsoft
I participate with my team, The House of Jackals, in Military Simulations where we move to control objectives and Eliminate the Enemy Team. We run drills bi-weekly in building clearing, and breaching. We participate in bi-weekly games to stay active and healthy.
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Resume Overview
School Attended
- Nature Coast Emergency Medical
- Tri Hospital EMS
- Lakewood Community
Job Titles Held:
- Assistant Manager
- Emergency Medical Technician Basic
- Emergency Medical Technician
Degrees
- No Degree : Paramedic
EMT-Basic : Medicine (Pre-Medicine)
High School Diploma
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