LiveCareer-Resume

assistant manager resume example with 5+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Enthusiastic, Driven, and Hard working individual. 5 years medical Experience, 5 years emergency driving experience, 15 years experience in Customer Service and Sales. Driven to help people in their time of need and always looks for the best possible outcome. Multiple Customer Service awards throughout work time, multiple mentions on google reviews for customer service. Looking to learn more and be more.

Skills
  • Employee performance evaluations
  • Issue resolution
  • Recruiting and Interviewing
  • Staff Supervision
  • Employee scheduling
  • Training
  • Strategic Planning
  • Emergency vehicle operation-CVO and EVOC Certified
  • Patient Management
  • Emergency Management
  • Triaging
  • Pre-Hospital Care
  • Quality Assurance Controls
  • Emergency patient triage
  • Cardiopulmonary resuscitation
  • Ambulance driving
  • Medical Records Management
  • Patient Assessments
  • Direct Patient Care
  • Relationship development
  • Communications
  • First Aid/CPR
  • Data Entry
Work History
04/2019 to Current Assistant Manager Alex And Ani | Newark, NJ,
  • Monitored employee performance and developed improvement plans.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached team on effective upselling and cross-selling methods.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
07/2017 to 11/2018 Emergency Medical Technician Basic American Medical Response | Scotts Valley, CA,
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Communicated with lucid patients to gather incident and medical history information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Monitored and maintained general condition of ambulance and cleaned and stocked for optimal call response.
  • Followed pre-printed and map-based directions to locate sites and maintained awareness of changes in roadways or points of access.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
03/2016 to 07/2017 Emergency Medical Technician Aspirus | Marathon, WI,
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Communicated with lucid patients to gather incident and medical history information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
  • Monitored and maintained general condition of ambulance and cleaned and stocked for optimal call response.
  • Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
07/2015 to 03/2016 Emergency Medical Technician Basic American Medical Response | Tukwila, WA,
  • Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
  • Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
  • Communicated with lucid patients to gather incident and medical history information.
  • Conducted equipment and vehicle checks to maintain continuous and safe operation.
  • Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
  • Responded to emergencies by choosing route, observing traffic conditions and avoiding dangerous situations by maintaining communications with dispatcher.
  • Monitored and maintained general condition of ambulance and cleaned and stocked for optimal call response.
  • Completed and submitted field care report, patient billing and trip ticket and daily driver unit checkout form to facilitate record-keeping requirements.
  • Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
  • Remained up to date with current standards of care, equipment functions and certifications, licenses and registrations.
  • Protected self and others to prevent risk of communicable diseases and comply with safety regulations and procedures.
  • Removed victims from vehicles or scene of accident or catastrophe and assisted in transfer to receiving facilities.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
Education
Expected in No Degree | Paramedic Nature Coast Emergency Medical, Homosassa, FL, GPA:
Expected in 06/2015 EMT-Basic | Medicine (Pre-Medicine) Tri Hospital EMS, Port Huron, MI, GPA:
  • Graduated in Top 3% of Class
Expected in 03/2010 High School Diploma | Lakewood Community, Saint Petersburg, FL GPA:

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Resume Overview

School Attended

  • Nature Coast Emergency Medical
  • Tri Hospital EMS
  • Lakewood Community

Job Titles Held:

  • Assistant Manager
  • Emergency Medical Technician Basic
  • Emergency Medical Technician
  • Emergency Medical Technician Basic

Degrees

  • No Degree
  • EMT-Basic
  • High School Diploma

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