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Assistant Manager Resume Example

Resume Score: 50%

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ASSISTANT MANAGER
Personal Skills
  • Preventative vehicle maintenance including: oil changes, tire rotations, etc. See job experience for more detail
  • Familiar with diagnostic tools
  • Able to work with various tools and machinery
  • Valid California driver's license with clean driving record
  • Able to comfortably lift heavy objects
  • Strong customer service and communication skills
  • Reliable, flexible, and an honest/trustworthy employee
Work History
Assistant ManagerMay 2016 - Current
Valvoline Instant Oil ChangeSan Clemente, California
  • Change oil/oil filters in different vehicles and lubricate grease fittings.
  • Check and top off all fluid levels with every repair/service.
  • Replace serpentine belts.
  • Perform tire rotations, battery services, and fluid exchanges (radiators, differentials, transmissions, etc.)
  • Operated power, hand, pneumatic tools, and air compressors.
  • Discussing and/or service-writing vehicle recommendations and potential repairs to customers.
  • Order necessary parts and supplies to maintain inventory and perform manual inventory supply counts bi-weekly and monthly.
  • Resolved many customer issues/complaints with strong customer service skills to maintain loyal customer-business relationships.
  • Train new employees in all corporate procedures (according to individual position) including double and triple-checking all work according to service checklist.
  • Employee scheduling, shop key holder, and responsible for handling money and making bank deposits.
  • Send weekly financial, store expense, fleet (company vehicles), and inventory reports to corporate for review
  • Shop cleanliness and upkeep (daily cleaning and deep cleaning.)
  • Promoted from new hire as Customer Service Advisor, to Senior Technician, to Assistant Manager, within 10-month time-frame.
Mail CarrierJan 2016 - Apr 2016
United States Postal ServiceSan Clemente, California
  • Sort/deliver mail on a daily basis.
  • Operate a company vehicle.
  • Provide excellent customer service.
  • Provide supervisors with status updates.
  • Maintain a steady work pace while being organized and efficient.
Attractions OperatorMay 2014 - Jan 2016
Disneyland ResortAnaheim, California
  • Operate multiple attractions (rides, parades, events, etc.) while following company safety and efficiency procedures.
  • Provide excellent customer service up to Disney corporate standards.
  • Handle guests\' concerns and needs in a professional matter.
  • Lead other employees in daily meetings/operations.
Shift ManagerFeb 2012 - Jan 2014
Jamba JuiceStockton, California
Customer service - dealt with patrons in positive and negative situationsHandled money, held responsible for financial transactions
  • Possessed store keys and codes to safe
  • Store maintenance - cleaning, minor repairs, etc.
  • Checking weekly inventory
  • Daily office tasks - sending notes on recap of day, keeping track of daily sales, setting sales goals

  • EDUCATION
    High School Diploma: 2011
    Stagg High School
    Build Your Own Now

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    Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

    Resume Overview

    Companies Worked For:

    • Valvoline Instant Oil Change
    • United States Postal Service
    • Disneyland Resort
    • Jamba Juice

    School Attended

    • Stagg High School

    Job Titles Held:

    • Assistant Manager
    • Mail Carrier
    • Attractions Operator
    • Shift Manager

    Degrees

    • High School Diploma : 2011

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