Assistant Manager Resume Example Dollar General

ASSISTANT MANAGER

Professional Summary

Accomplished Assistant Manager; with 8 years of experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Successful at engaging with staff by discussing sales performance, maintaining accountability and acknowledging excellent performance. Proven history of building relationships with satisfied customers. Equally skilled as management leader and meticulous number cruncher focused on overall operational performance.

Skills

Recruiting and Interviewing
Staff Supervision
Employee performance evaluations
Employee scheduling

Training
Staff Management
Financial Management

Work History

06/2019 to 04/2020Assistant ManagerDollar General | Abilene, TX

Managed payroll data entry and processing for 6 employees to comply with predetermined company guidelines.
Uploaded time records and made adjustments to create accurate database for payroll processing functions.
Reviewed time records for 6 employees to verify accuracy of information.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Monitored employee performance and developed improvement plans.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
Trained team members in successful strategies to meet operational and sales targets.

07/2018 to 03/2019Overnight StockerSam's Club | Abilene, TX

Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
Readied items for sales floor stocking by affixing tags and preparing pallets.
Inspected floor displays, noted missing items and immediately replenished merchandise.
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
Unboxed product and placed on shelves according to layout and planogram guidelines.
Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Checked for outdated and overripe grocery items and removed from inventory.

04/2017 to 07/2018HousekeeperSelf-Employed | Abilene, TX

Removed waste paper and other trash from premises to designated area.
Established and maintained clean and comfortable environments in homes by vacuuming, cleaning windows and dusting.
Accepted accountability for all assigned building keys, master keys and access cards.
Slid beds, sofas and furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Serviced bathrooms, including cleaning, sanitizing and supply replenishment.
Cleaned bathrooms and kitchens with sanitizing products to prevent spread of germs and reduce likelihood of illness.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Collected soiled linens and clothing and pretreated stains.
Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
Set up wash and dry cycles with appropriate settings such as spin speed, temperature and cleaning agents.

06/2016 to 04/2017ServerRed Lobster Hospitality LLC | Abilene, TX

Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Supervised restocking of salad bar or lunch and dinner service.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cleaned and coordinated cleaning of indoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Checked identification to enforce age regulations for alcoholic beverages.

Education

05/2014High School DiplomaCooper High School, Abilene, TX

Graduated with 3.7 GPA
Member of National Honor's Society

Clinical PsychologyAbilene Christian University, Abilene, TX

Majored in Psychology
Minored in Chemistry

Resume Overview

Companies Worked For:

Dollar General
Sam's Club
Self-Employed
Red Lobster Hospitality LLC

School Attended

Cooper High School
Abilene Christian University

Job Titles Held:

Assistant Manager
Overnight Stocker
Housekeeper
Server

Degrees

05/2014 High School Diploma
Clinical Psychology

Assistant Manager Resume Example

Resume Score: 80%

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