LiveCareer-Resume

assistant leasing manager resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

As a bright ambitious person, I enjoy working in a fast paced, highly motivating position where I can assist others while challenging and expanding my own knowledge and understanding the task at hand. I am seeking a position that will utilize my skills and offer the chance for advancement as well as allow me the opportunity to gain additional skills and experience.

Skills
  • Clerical skills
  • Background in lease management
  • Microsoft Office
  • Knowledge of leasing and market conditions
  • HIPAA guidelines
  • Referral verification
  • Front desk operations
  • Records management
  • Patient callbacks
  • Telephone etiquette
  • PPE use
  • Understands medical procedures
  • Medical terminology knowledge
  • Electrocardiography (EKG)
  • Cardiac anatomy and physiology awareness
  • Bilingual in Spanish.
  • Vital sign monitors
  • Diagnostic procedures
  • Certified in Basic Life Support (BLS)
  • Pulmonary function tests (PFTs)
  • EKG set up and monitoring
  • Patient scheduling
  • Data entry
Experience
03/2019 to 12/2019 Assistant Leasing Manager Mclaren Health Care | East Lansing, MI,
  • Oversaw daily operations, maintenance and administration of various properties.
  • Provided tours of property and amenities to prospective tenants and offered valuable information regarding major features.
  • Developed strong, professional relationships with fellow employees and residents by initiating collaboration and delivering exemplary service and engagement.
  • Coordinated and followed up on maintenance requests for residents.
  • Received rent payments and tracked these transactions in Quickbooks.
  • Prepared lease paperwork and obtained signatures and first payments from new residents.
  • Conducted background checks on applicants.
  • Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
  • Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
  • Contacted and followed up with tenants on renewal notices.
01/2016 to 12/2018 Medical Assistant Receptionist Radnet | Gardens, NY,
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Observed strict HIPAA guidelines at all times according to company policy.
  • Delivered high-quality administrative and customer service to sustain patient and work flows.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Answered multi-line phone system and directed callers to requested personnel and departments.
  • Processed patient payments and scanned identification and insurance cards.
  • Set up appointments for physician visits and procedures using calendar software.
  • Entered patient information, including insurance, demographic and health history into system to keep all records up-to-date.
  • Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Collaborated with local pharmacies to resolve and clarify issues with patient medication.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Efficiently performed insurance verification and pre-certification and pre-authorization functions.
  • Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary.
07/2018 to 11/2018 Medical Insurance Coordinator PARS MRI | City, STATE,
  • Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
  • Verified that patients had proper insurance coverage prior to any procedures or appointment scheduling.
  • Checked documentation for appropriate coding, catching errors and making revisions.
  • Instructed clients on amounts covered under benefits plans in easy-to-understand terminology.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
  • Called patients to schedule new patient, follow up and imaging appointments, consistently double-checking information and availability.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Obtained prior authorizations and insurance benefits for imaging procedures such as MRI's, ultrasounds, x-ray and CT scans.
Education and Training
Expected in 10/2012 to to High School Diploma | Robert E. Lee High School, Baytown, TX, GPA:

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Resume Overview

School Attended

  • Robert E. Lee High School

Job Titles Held:

  • Assistant Leasing Manager
  • Medical Assistant Receptionist
  • Medical Insurance Coordinator

Degrees

  • High School Diploma

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