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Assistant Group Supervisor Resume Example

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ASSISTANT GROUP SUPERVISOR
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Experience
11/2018 - CurrentSix Flags, Inc. - Assistant Group SupervisorValencia , CA
  • Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
  • Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
  • Secured indoor and outdoor premises to protect children under care.
  • Recorded information about behavior, food served and medications administered.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Improved group and individual behavior with positive management strategies.
  • Developed and implemented lesson plans based on ages and abilities of class children.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Enforced rules to teach manners and maintain safe environment.
  • Led children in tidying up, handwashing to teach responsibility.
  • Cared for up to 12 children ranging in age from 24 months to 36 months.
  • Incorporated music and art activities to encourage creativity and expression.
  • Maintained organized and clean classroom and work areas.
  • Oversaw activities and lessons for 9-12 individuals each day.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Kept children safe and secure at all times.
  • Taught children how to complete basic crafts such as paintings, drawings and decorations.
09/2018 - 12/2018Wingstop Inc. - Sales AssociateArvada , CO
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Processed orders through system and coordinated product deliveries.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Recommended optimal merchandise based on customer needs and desires.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
03/2017 - 12/2018Long John Silver's - Shift LeaderCity , STATE
  • Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
  • Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Trained and supervised team member to maximize performance and meet daily objectives.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Participated in daily shift exchanges to coordinate tasks and handle special needs.
  • Recorded customer orders and communicated clearly to confirm each order.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
  • Suggested additional menu items, beverages and desserts to increase sales.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
  • Completed side work tasks, including restocking condiments and cleaning refrigerators.
  • Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
  • Accepted payments and made change to process transactions.
  • Cleaned food preparation areas, cooking surfaces and utensils.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Communicated clearly and positively with co-workers and management.
  • Reviewed contents on food trays to check receiving complete order.
  • Washed and sanitized dishes after every use to protect customers.
  • Portioned and packaged take-out foods for customers.
  • Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Coordinated preparation of customer meals and monitored food handling for safety purposes.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Completed regular line checks to maximize quality assurance.
  • Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
Volunteer Opportunities

Youth Group at the Bible Chapel

March, 2016- November, 2017

I would mentor girls around 15 and would teach them about Jesus.

Children's Ministry at the Bible 💒

March, 2016- November, 2017

Teach kindergarten age kids about Jesus, Sunday morning and Wednesday afternoon

Skills
  • Educational settings
  • Client observations
  • Meeting attendance
  • Light housekeeping tasks
  • Customer Service
  • Supervision
  • Problem Resolution
Education and Training
06/2014Ringgold Senior High SchoolCity, StateHigh School Diploma
01/2018Douglas Education CenterCity, StateCosmetology
Ashworth CollegeCity, StateSome College (No Degree): Early Childhood Education, Psychology, Bussiness
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
  • Completeness
  • Formatting
  • Clear contact info

Resume Overview

School Attended

  • Ringgold Senior High School
  • Douglas Education Center
  • Ashworth College

Job Titles Held:

  • Assistant Group Supervisor
  • Sales Associate
  • Shift Leader

Degrees

  • High School Diploma
    Cosmetology
    Some College (No Degree) : Early Childhood Education, Psychology, Bussiness

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