Assistant Group Supervisor Resume Example
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ASSISTANT GROUP SUPERVISOR
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
Experience
11/2018 - CurrentSix Flags, Inc. - Assistant Group SupervisorValencia , CA
- Observed and monitored play to identify developmental strengths and target areas for enrichment activities.
- Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
- Secured indoor and outdoor premises to protect children under care.
- Recorded information about behavior, food served and medications administered.
- Balanced schedules to provide optimal rest, play and educational periods.
- Improved group and individual behavior with positive management strategies.
- Developed and implemented lesson plans based on ages and abilities of class children.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Enforced rules to teach manners and maintain safe environment.
- Led children in tidying up, handwashing to teach responsibility.
- Cared for up to 12 children ranging in age from 24 months to 36 months.
- Incorporated music and art activities to encourage creativity and expression.
- Maintained organized and clean classroom and work areas.
- Oversaw activities and lessons for 9-12 individuals each day.
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
- Kept children safe and secure at all times.
- Taught children how to complete basic crafts such as paintings, drawings and decorations.
09/2018 - 12/2018Wingstop Inc. - Sales AssociateArvada , CO
- Kept apprised of emerging trends and provided informative customer service to assist in product selection.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Sold various products by explaining unique features and educating customers on proper application.
- Processed orders through system and coordinated product deliveries.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Stayed up to date on store promotions, payment policies and security practices.
- Recommended optimal merchandise based on customer needs and desires.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
03/2017 - 12/2018Long John Silver's - Shift LeaderCity , STATE
- Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
- Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
- Maintained composure and level-headed mentality during challenging situations to best resolve situations and serve business needs.
- Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Trained and supervised team member to maximize performance and meet daily objectives.
- Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
- Participated in daily shift exchanges to coordinate tasks and handle special needs.
- Recorded customer orders and communicated clearly to confirm each order.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Frequently washed and sanitized hands, food areas and food preparation tools, adhering to safe food handling practices.
- Suggested additional menu items, beverages and desserts to increase sales.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Answered customer questions regarding food preparation, responding to concerns regarding potential allergens.
- Completed side work tasks, including restocking condiments and cleaning refrigerators.
- Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
- Accepted payments and made change to process transactions.
- Cleaned food preparation areas, cooking surfaces and utensils.
- Correctly received orders, processed payments and responded appropriately to guest concerns.
- Communicated clearly and positively with co-workers and management.
- Reviewed contents on food trays to check receiving complete order.
- Washed and sanitized dishes after every use to protect customers.
- Portioned and packaged take-out foods for customers.
- Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Coordinated preparation of customer meals and monitored food handling for safety purposes.
- Controlled portion sizes and garnishing for optimal cost controls.
- Completed regular line checks to maximize quality assurance.
- Kept kitchen clean, neat and sanitized by implementing surface and equipment schedules and standards.
Volunteer Opportunities
Youth Group at the Bible Chapel
March, 2016- November, 2017
I would mentor girls around 15 and would teach them about Jesus.
Children's Ministry at the Bible 💒
March, 2016- November, 2017
Teach kindergarten age kids about Jesus, Sunday morning and Wednesday afternoon
Skills
- Educational settings
- Client observations
- Meeting attendance
- Light housekeeping tasks
- Customer Service
- Supervision
- Problem Resolution
Education and Training
06/2014Ringgold Senior High SchoolCity, StateHigh School Diploma
01/2018Douglas Education CenterCity, StateCosmetology
Ashworth CollegeCity, StateSome College (No Degree): Early Childhood Education, Psychology, Bussiness
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Resume Overview
School Attended
- Ringgold Senior High School
- Douglas Education Center
- Ashworth College
Job Titles Held:
- Assistant Group Supervisor
- Sales Associate
- Shift Leader
Degrees
- High School Diploma
Cosmetology
Some College (No Degree) : Early Childhood Education, Psychology, Bussiness
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