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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Experienced professional skilled in managing functional operations and projects related to planning and logistics. Eight years of project planning, implementation and management experience to the National Science Foundation and NASA. Advanced understanding of organizational strategies, financial management, permits and contracting. Strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Skills
  • Strategic Planning
  • Project Management
  • Budgeting and Resource Management
  • Complex Problems Analysis
  • Risk Management
  • Detail Oriented
Work History
05/2022 to 09/2022
Park Ranger Assistant Troon Golf, L.L.C. Kansas City, MO,
  • Enforced laws and regulations within parks for campgrounds, trails, nature
    preserves and roadways.
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Provided information and guidance for park visitors, answered questions and inquiries and suggested trails for hiking.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Maintained park grounds and facilities daily to protect and preserve state assets
11/2021 to 04/2022
Certified Ski Instructor Vail Resorts City, STATE,
  • Coached more than 100 skiers to safely enjoy and continually challenge themselves in potentially extreme conditions. 100% safety record with zero injuries to date.
  • Detailed safety rules and Responsibility Code of snow sport activities to students and guests.
  • Provided standard and alternative teaching methods to accommodate various learning styles.
  • Achieved national certification through Professional Ski Instructors of America.
04/2021 to 04/2022
Maintenance Technician Raytheon Polar Services / Lockheed Martin City, STATE,
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Quickly responded to internal service calls regarding equipment issues and completed repairs.
  • Determined new technique to streamline maintenance processes to increase workflow.
04/2017 to 03/2021
Assistant Golf Course Superintendent Contract Employee City, STATE,
  • Originally hired as Spray Technician, promoted to Assistant Superintendent after 9 months.
  • Adhered to OSHA and Washington State Department of Agriculture guidelines and standards, including proper handling of hazardous chemicals and pesticides.
  • Delegated turf management tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
10/2015 to 04/2017
Ski School Instructor Company Name City, State,
  • Taught over 500 beginner skiers to safely enjoy a new sport and challenge themselves toward continual improvement
  • Provided private instruction to over 200 experienced skiers, employing discretion and confidentiality with high profile clients, including members of a royal family
04/2016 to 10/2016
Greenskeeper II Company Name City, State,
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Taught proper equipment use skills to new employees to be applied in daily tasks to improve efficiency and productivity.
08/2002 to 10/2014
United States Antarctic Program (USAP) Company Name City, State,

Manager, Field Science Support; Implementation Manager; Project Manager - Raytheon Polar Services (8/2006-3/2012); Lockheed Martin/ASC (4/2012-10/2014)

  • Participated in annual logistic planning meetings with the National Science Foundation (NSF) supporting over 100 diverse scientific teams deploying to Antarctica. Led numerous science review meetings within Antarctic Support Contractor (ASC) utilizing Research Support Plans (RSP) to ensure collaborative planning and logistics between departments.
  • Responsible for planning and implementing field operations for 20-35 specific science projects funded each season by the NSF. Coordinated with each science team throughout planning and preparation steps, tracking science equipment and team participants through comprehensive deployment process.
  • Project Manager to NASA's Long Duration Balloon program. Coordinated and lead annual planning meeting between NSF, ASC, NASA Columbia Scientific Balloon Facility and university grantee communities to better ensure detailed field planning, payload recovery and overall project success.
  • Responsible for supervision, guidance and professional development of 8 fulltime employees and accountable for as many as 95 seasonal employees, including oversight of pre-season expectations and post-season evaluation reviews.
  • Developed annual staffing plans utilizing Integrated Master Schedule software, analyzed and reported on monthly financial status.
  • Streamlined the field safety training program curriculum to better accommodate tight schedules and participants needs, while still providing essential and required safety training. Developed new environmental stewardship aspects to existing course offerings.
  • Created a new Operational Risk Assessment program developing curriculum, instructional aids, situational self evaluation forms and an evaluative feedback process.
  • Initial Response member of USAP Emergency Operations Center for all potential emergency situations, assessed potential requirement for Incident Action Plan creation and response activation. On-call 24/7 during entire Antarctic deployment.
  • Operational U.S. Leader of Joint Antarctic Search & Rescue Team, collaborating with NSF, Antarctica New Zealand, Australian Antarctic Division, British Antarctic Survey and U.S. Military.

Interim Supervisor/Field Coordinator, Berg Field Center - Raytheon Polar Services (8/2005-7/2006)

Stepped into Interim Supervisor position due to a medical emergency requiring current Supervisor fill a critical support role

  • Supervised staff of 6 seasonal employees.
  • Outfitted science teams, instructed on proper and safe use of equipment for remote regions of Antarctica.

Field Safety Training Instructor - Raytheon Polar Services (8/2002-2/2005)

  • Taught cold weather survival skills to all USAP participants travelling away from McMurdo Station, Antarctica, including future NASA astronaut Jessica Mier.
  • Developed curriculum and teaching aids for new instructors, and updated Standard Operating Procedure documents to ensure program compliance.
  • Subject matter expert to Air National Guard on Greenland ice cap during required "Cool School" training for members deploying to Antarctica.
04/1994 to 08/2005
International Adventure Guide Company Name City, State,

Program Manager, Extended River Adventures - Chilkat Guides, Ltd, Haines, AK (4/1994-8/2005)

  • Lead Guide on 10-day Tatshenshini River and 14-day Alsek River trips in remote Alaskan and Canadian National Parks/wilderness
  • Developed new 11-day river trip program on the Kongakut River in the Arctic National Wildlife Refuge, AK, included creating marketing materials, updating website provider content and creating initial pool of potential guests.
  • Communicated with guests from the trip inquiry phase through their home departures to help ensure confidence and preparedness for their adventure experiences.
  • Presented detailed "Life on the River" meeting and discussions prior to departure, highlighting low impact camping techniques, communal expectations and bear country safety.

Lead Guide - Alaska Mountain Guides & Climbing School, Haines, AK (6/1995-8/2005)

  • Taught Basic Mountaineering and 5-day Expedition Primer courses, many clients were school or youth scout groups
  • Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing adventure activities to foster individual growth.
  • Guided climbing trips in the Wrangell/St. Elias mountains, AK and international trips based in Mendoza, Argentina to climb Cerro Aconcagua (22,837')

Lead Guide - Mountain Trip, Ophir, CO (5/1997-7/1999)

  • 28-day climbing trips up Denali (Mt. McKinley), AK (20,308'), with record of zero injuries to clients.
  • Planned all group meals, purchased and re-packed food into easily assessable and manageable groups, and cooked all meals
  • Coordinated with guests upon arrival to review trip logistics, including schedule, clothing and equipment requirements, medical considerations and final packing hints
  • Assisted in numerous emergency response activities to injured and lost climbers

Lead Guide - Adventures International Inc, Hood River, OR (10/1996-3/1999)

  • Adventure treks in the Mt Everest and Annapurna regions of Nepal and Torres del Paine National Park, Patagonia, Chile.
  • 22-day Cerro Aconcagua climbing expeditions, from Santiago, Chile or Mendoza, Argentina
  • Coordinated all in-country logistics to include accommodations, transportation, permits, food and local contracted support services
  • Performed all aspects of Guest Services upon clients' arrival in foreign countries; bridging language barriers, managing luggage issues, final equipment checks and setting expectations.
Education
Expected in
Bachelor of Arts: Recreation; Environmental & Experiential Education
Western Washington University - Bellingham, WA
GPA:
Expected in
: Financial Accounting
University Of Washington - Seattle, WA
GPA:
  • Continuing education, 3 credit hours

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Resume Overview

School Attended

  • Western Washington University
  • University Of Washington

Job Titles Held:

  • Park Ranger Assistant
  • Certified Ski Instructor
  • Maintenance Technician
  • Assistant Golf Course Superintendent
  • Ski School Instructor
  • Greenskeeper II
  • United States Antarctic Program (USAP)
  • International Adventure Guide

Degrees

  • Bachelor of Arts

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