Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
To obtain a position on the distribution side of beverage sales that will provide the opportunity to fully utilize my service as well as hospitality skills
Skills
  • Service-oriented
  • Inventory control and record keeping
  • Passion for customer satisfaction
  • Trained in performance and wage reviews
  • Strong work ethic
  • Food service background
Education
University of Nevada, Las Vegas Las Vegas, NV Expected in Current Bachelor of Arts : Political Science - GPA :
Certifications
Court of Master Sommeliers-Level 1
Work History
Caesars Entertainment Corporation - Assistant General Manager/Wine Sommelier
Council Bluffs, , 10/2013 - Current
  • Handle all of Front House staffing, payroll, scheduling, discipline, etc.
  • Clearly and promptly communicate with staff any information from 86'd items, wine list changes, food menu changes and anything else that may arise
  • Large focus on customer service and overall guest experience which is discussed daily through pre-shift with our staff
  • Often offer staff incentives that not only show a large boost in sales but also builds great morale amongst the team


Traditions Spirits - Food Server
Norman, , 07/2012 - 07/2014
  • Guided guests through our extensive menu featuring, Thai, Chinese and Japanese cuisines
  • Worked in a fast paced environment, often eclipsing over 1,000 guests in one night
  • Responsible for all facets of wine service including recommendations, pairings and presentation
Sage - Assistant General Manager
City, , 03/2012 - 08/2012
  • Wrote the schedules for the entire front of house staff while focusing on labor-saving opportunities
  • Responsible for ordering and monitoring all inventory from liquor, beer, wine, etc.
  • Keeping the beverage program a top priority with mixology being one of the main focal points
Del Frisco's Double Eagle Steakhouse - Wine Sommelier/Floor Manager
, , 2004 - 02/2012
  • Responsible for all opening and closing managerial duties including: staffing, all banks balanced, nightly labor percentages and reporting comp growth on a daily basis
  • Solely maintained our entire smallwares department: glassware, silverware, plateware, all kitchen supplies, etc. Did so within a strict budget that was constantly altered in relation to sales
  • Monitored and headed our "Thank You Card" grassroots marketing program in which we promoted future business and built long-term guests by hand writing thank you cards to each individual table
  • Shared the responsibility of weekly inventory in which every item is counted and reconciled to the smallest of details, with a main focus on the wine department where our team managed a one million dollar inventory


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School Attended

  • University of Nevada, Las Vegas

Job Titles Held:

  • Assistant General Manager/Wine Sommelier
  • Food Server
  • Assistant General Manager
  • Wine Sommelier/Floor Manager

Degrees

  • Bachelor of Arts

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