Assistant General Manager of Operations Resume Example
Focused on supporting business management with developing and implementing successful operational and service policies. Well-versed in Food and Beverage Industry practices, standards and regulations. Solid financial acumen, operations experience and natural leadership talents. Resilient and organized Leader proficient in organizing schedules, managing inventory and enhancing financial controls. Effectively plan sales strategies, coordinate service initiatives and motivate employee excellence. Recognize team weaknesses and optimize plans to drive growth.
Experienced Payroll Clerk with 8+ years of progressive experience. Works independently to handle payroll activities and process timely checks and deposits. Acquainted with office procedures, methods and practices.
Precise Accounts Payable Specialist with 5+ years of progressive experience working with expense and vendor accounts. Skilled at fixing account and data discrepancies with professionalism and using company based software. Proven history of resourcefulness, accuracy and extensive knowledge of payroll, accounts payable and accounts receivable.
City, State05/2007 - Current
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
City, State04/1994 - 05/2007
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Maximized efficiency by coaching and mentoring 75+ personnel on guest service and sales building principles, industry practices, company procedures and NCR, Positouch system.
- Oversaw and improved Food and Beverage deliveries worth over $$600K per year through efficient coordination of daily operations.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
- Managed ingredients and food product use by assessing availability, customer traffic and popularity of items resulting in 5% food waste reduction.
- Set schedules for 75+ staff by planning and designating shifts and hours.
City, State04/1991 - 04/1994
- Calculated salaries, rate changes, retroactive adjustments, overtime, bonus, vacation, termination and garnishments using company software
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Operated 10-key calculators, computers, fax machines, copy machines and other office equipment to produce Payroll, Pay checks, General Ledger documents, Bank and Tax Deposits and Reconciliations and W-4's.
- Processed employee W-9 and I-9 forms and managed benefits and leave time.
- Processed payrolls on both weekly and Biweekly basis for more than 500 employees nationally.
- Adjusted employee tax status along with information regarding withholding.
City, State11/1989 - 07/1991
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Prepared month-end closing entries for detailed reporting and recordkeeping.
- Applied mathematical abilities on daily basis to calculate and check figures in all areas of accounting systems.
- Input financial data and produced reports using company software systems.
- Reported financial data and updated financial records in ledgers and journals.
- Entered figures using 10-key calculator to compute data quickly.
- Used advanced software skills to produce high-quality documents, reports and presentations.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Streamlined productivity by decreasing time-wasting tasks and helping supervisors.
- Stayed on top of applicable federal and state requirements to minimize legal and financial risks.
- Purchasing and planning
- Profitability and revenue generation
- Budgeting and forecasting
- Project development and life cycle
- Risk analysis and management
- Finance background
- Financial software
- Problem resolution
- Project organization
- Reviewing data
- Expense tracking
- Report Preparation
- Accounts Payable and Accounts Receivable
- Accounting
- Transaction Reviewing
- Records coordination
- Cost accounting
- Team management
- Cost analysis and savings
- Team Building
- Management information systems
- Cost reduction strategies
- Work flow planning
- Employee relations and conflict resolution
- Math skills
- Business operations
- Investigating discrepancies
- Expense reimbursements
- Vendor Relationship Management
- Entry Verification
- Invoice Processing
- Expense Reports
- Account Reconciliation
- Analytical reasoning
- MS Office
- Process improvement
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Resume Overview
School Attended
- Allegheny Community College
Job Titles Held:
- Assistant General Manager of Operations
- General Manager
- Assistant Payroll Administrator
- Accounts Payable Specialist
Degrees
- Associate of Arts : Liberal Arts With Emphasis in Math And Sciences
