LiveCareer-Resume

assistant general manager resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Skilled Assistant General Manager talented at maximizing business success. Contributes to culture of streamlining operations and increasing team productivity to bolster sales performance. Honed focus on customer satisfaction to improve organizational outlook. Reliable and hardworking Team Leader works autonomously or in teams to serve over tons of costumers per shift. Experience managing staff and day-to-day operations. Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Skills
  • Business operations background
  • Training and development skill
  • Business Development
  • Team leadership strength
  • Sales Techniques
  • Training and development
  • Budget control
  • Sales team development
  • Performance improvements
  • Supervision and training
  • Schedule management
  • Leadership and team building
  • Employee development
  • Customer experiences
  • Calm under pressure
  • Sales expertise
  • Team building and motivation
  • Employee scheduling
  • Safety protocol
  • Team training and development
  • Communication skills
  • Customer relationship management
  • Staff training
Education and Training
Taylor County High School Perry, FL Expected in 08/2018 High School Diploma : - GPA :
  • 4.8 GPA
  • Completed continuing education in Taylor Technical Institution
Experience
Darling Ingredients, Inc. - Assistant General Manager
Henderson, KY, 01/2019 - 11/2020
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
  • Identified customer needs and delivered relevant product solutions and promotions.
  • Managed and mentored staff to carry out operational directives with high productivity and accuracy.
  • Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
  • Met business targets with streamlined operations strategies.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Helped team develop specialized projects, events and promotions.
  • Enhanced team engagement and performance with daily updates and informational meetings.
  • Oversaw payroll preparation and administration for staff.
  • Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
  • Oversaw efforts to update computer systems with pricing and specials for optimal recordkeeping.
Cargo Largo - Cashier Team Lead
Independence, MO, 04/2016 - 05/2019
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Helped customers find specific products, answered questions and offered product advice.
  • Managed employee scheduling by factoring in forecasted customer levels and labor cost controls.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Renown Health - Sandwich Artist
Reno, NV, 04/2015 - 02/2017
  • Kept customer and food preparation areas clean and well-organized.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Organized food preparation stations and regularly replenished supplies.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Communicated with customer to provide menu offering details and assist with decision-making.
  • Answered guest questions, delivering most accurate and updated information available.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Performed food preparation tasks by making salads, brewing coffee and tea and slicing meats.
  • Restocked kitchen supplies by rotating food according to dates and [Action].
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Completed efficient store opening and closing procedures each day.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Assisted customers, answered questions and resolved complaints.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Monitored and counted food stock and supplies to reorder on time.
  • Assisted in preparing food by cutting, chopping and marinating meats, vegetables and fruits.
  • Quickly prepared accurate orders within expected [Number]-minute timeframe.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Conducted random audits on inventory levels to uncover variances between reported count and actual count.

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Resume Overview

School Attended

  • Taylor County High School

Job Titles Held:

  • Assistant General Manager
  • Cashier Team Lead
  • Sandwich Artist

Degrees

  • High School Diploma

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