Assistant General Manager Resume Example

• Provided direct administrative support to General Manager and Chief Engineer.
• Assisted in the fiscal management such as maintenance of A/R and A/P, operating expense control, budget upload and assistance in preparing monthly financial reports.
• Responsible for operation issues such as tenant transition, new tenant and processing of assignment.
• Responsible for lease administration activities including tenant rent collections, contacts and insurance information.
• Responsible for the administration and maintenance of service contract while ensuring prompt and accurate completion of contract administration.
• Assisted and coordinated building inspections, signage approval, collection of TI paperwork, soliciting bids, etc.
• Responsible for ensuring all tenant access cards are activated and deactivated as request, as well as any other Tenant Service Request.
• Prepared tenant memos and correspondence as directed by the GM regarding building news.
• Coordinated all arrangements, notification and acquire proper authorization and for tenant move-in's/move-out's as well as vendor, contractor construction or special delivery.
• Prepared any require manual adjustments for for all miscellaneous Tenant Service Request.
• Promoted positive relationship and provide superior customer service to all tenants, clients, contractors, and vendors at all times.
• Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
• Developed annual operating budgets and forecasts, as well as sales and marketing plans.
• Worked closely with clients to facilitate appropriate loans, inspections and credit reports.
• Analyzed and evaluated monthly and quarterly financial statements.
• Communicated regularly with key on- and off-site tenant contacts to achieve satisfaction with facility and services.
• Boosted occupancy [Number]% by leveraging market knowledge and successful promotional strategies.
• Administered operations to handle needs of more than [Number] tenants across [Number] property units.
• Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
• Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
• Oversaw monthly collections of over $[Amount] in funds, maintaining high payment rates by building positive relationships with tenants.
• Coordinated with janitorial and engineering staff on maintenance and upkeep.
• Developed, reviewed and submitted property operating and capital budgets.

Property Administrator at Jones Lang Lasalle (temp - to - hire)