A reliable and trustworthy Manager who has the required solid organizational and multitasking skills needed to ensure the effective management and daily running of any office. A self-motivated individual with a positive approach and the ability to lead and motivate others whilst delivering effective business results. Over nine years of customer service and office management experience. Ability to reach performance goals and exceed expectations. Demonstrates the highest standards of professionalism. Outgoing, self-motivated a fast learner and performs well under pressure Authorized to work in the US for any employer 3 years), Office Manager (3 years), General Office Skills (8 years), General Management (5 years), General Office Duties (10+ years), Office Skills (10+ years), Office Procedures (10+ years), Property Management (3 years), Data Entry (10+ years), Insurance (4 years), Account Management (3 years), Accounts Receivable (2 years), Accounts Payable 2 years), Medicare, Managerial, Typing, Training, Troubleshooting, Team Building, Team Leadership, Team Player, Time Management, Computer Literate,
Highlights
Microsoft Office, Microsoft Word, Microsoft Excel, Office Administration ( Windows 7, Windows, Email, Editing, Event Management, Audit, Branding, Trainer, Receptionist,
Relationship Management, Reporting, Retail, Records Management, Research, Interpersonal Skills,
Management, Negotiation, Networking, Negotiating, Network Administration, Faxing o Computer Literate
o Excellent communicator
o Microsoft office Programs
Word, Excel, PowerPoint etc)
o Excellent administration skills
o Leadership skills
o Cost control
o Time management
o Reliable & trustworthy
o Problem solving
o Organizational skills
o Multi-tasking
o Office management
o Influencing skills
o Complaint handling
o Financial planning
o IT skills
o Making decisions
o Type 55 WPM
o Energetic
o Performance reviews
Education
Hunter High SchoolWest Valley City, UTExpected in 2007 ā āHigh School Diploma: - GPA:
Accomplishments
Experience
J.D. Byrider - Assistant General Manager Wood River, IL, 01/2015 - Present
Directing staff to perform daily work duties and giving instructions to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Working with other department heads.
Maintained budgeting procedures to accurately manage cash flow and profitability for the company.
Handled employee interviews, hiring, reviews and dismissals.
Organizing staff schedules Corresponded with major vendor partners to ensure a positive working relationship and future business.
Executed monthly financial objectives finalizing balance sheets, sales quota, and bank deposit procedures.
Preparing financial & non-financial reports for senior management.
Training new employees in accordance with company standards.
Conducting departmental and managerial meetings.
Resolving any general office issues.
Managing all business enquiries via phone, email, and multimedia.
Ensuring adherence to all departmental and company guidelines, policies and procedure.
Handling issues that have been escalated from the ground up and which need resolving.
Skills
Accounts Receivable, Administrative Assistant, balance sheets, Branding, Budget
Management, budgeting, budgets, business plans, call center, cash flow, Interpersonal Skills, Computer Literate, Cost control, counselor, Customer Relationship Management, CSS, clients, Customer Service, Customer Service Skills, Customer Care, Customer Support, Directing, Documentation, Editing, e-mail, Email, equipment repair and maintenance, Event Management, senior management, Faxing, Filing, financial, Financial planning, financial reports, front
office, front office, General Manager, general office, government, Hiring, Human Resources, Insurance, inventory, Inventory Control, Inventory Management, Keyboarding, Team
Leadership, Leadership skills, Linux, Logistics, managerial, Managing, mechanical, meetings, Microsoft Excel, Excel, Microsoft Office, Microsoft office Programs, Office, Microsoft Outlook, PowerPoint, Windows 7, Windows, Word, Microsoft Word, works, Multi-tasking, Multitasking, multimedia, Negotiating, Negotiation, communicator, Network Administration, Networking, Office Administration, Office Management, Operations Management, Oracle, Organizational skills, Organizing, organizational, organization skills, payroll processing, Performance reviews, policies, Problem solving, process improvement, Project management, quality, Fast Learner, receiving, Receptionist, recruiting, Relationship Management, reporting, Research, Retail, sales, scheduling, staffing, strategy, Strategic Planning, Supervisor, TCP/IP, Technical Writing, telephone, phone, Time management, Trainer, 55 WPM, Type, Vendor Relations, written
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