High energy restaurant manager who is an efficient and creative shift leader. Strong knowledge of the food and beverage industry. Highlights Stable work history Operations management Food handler certified Supervisory skills Full service restaurant background Strong leader Adaptable Customer-oriented
Assistant General Manager05/2011 － 06/2013The Rack RestaurantTampa, FL
Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency.
Scheduled and directed staff in daily work assignments to maximize productivity.
Optimized profits by controlling food, beverage and labor costs on a daily basis.
Counseled and disciplined staff when necessary.
Efficiently resolved problems or concerns to the satisfaction of all involved parties.
Within two years at the Rack I went from FOH key holder to Asst. General Manager.
I became a manager trainer for both locations and efficiently operated two high volume restaurants with a combined staff of 120 culinary and restaurant professionals.
Server, Bartender, and Dining Room Manager10/2001 － 01/2010Luigi's RestaurantLakehurst, NJ
At 16 years old I started washing dishes and over the years moved up the ladder to server, bartender, and finally FOH manager.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
Ensured proper cleanliness was maintained in all areas of the bar and front of house.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
2007Bachelor of Arts:The University of Tampa - Psychology MarketingTampa, FL, USA
Point Of Sale
Micros and Pinnacle
Schedulefly, hotschedules and wheniwork
Microsoft Excel, Microsoft Word, Quickbooks and Prime Cost Wizard