Assistant General Manager Resume Example
High-energy Retail management professional offering proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success. Proactive Manager with solid history of success in managing operations, building teams and equipping employees with skills to independently handle business needs. Offering 35 years of progressive experience combined with sound judgement and good problem-solving abilities. Strong record of consistently surpassing goals. Dependable and driven Manager with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs. Talented Assistant General Manager adept at streamlining operations and increasing performance to maximize business success. Keep Retai operations efficient and smooth by delivering successful leadership and team management at all levels. Experienced in administering budgets, overseeing personnel needs and solving routine and complex problems. Familiar with Grocery markets and proactive in capturing new customers and business opportunities.
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Lettuce Entertain You EnterprisesWheeling , IL
- Boosted yearly profit of [Type] operations [Number]% through process optimization and improved training.
- Engaged team members and improved performance by delivering daily updates and conducting [Timeframe] meetings to obtain feedback and convey new policies.
- Mentored and motivated team members to efficiently achieve challenging business goals.
- Controlled spending on overhead and equipment by devising and executing cost-management procedures.
- Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
- Motivated, trained and disciplined employees to maximize performance.
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Handled cash accurately and prepared deposits.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Completed inventory purchases and oversaw restocking.
ExlKanawha County , WV
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
- Evaluated upcoming program plans to forecast expected resource needs.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
- Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives and [Number]-member management team with related direct reports.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels [Number]%.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Implemented policies and standard operating procedures for continuous improvement.
- Developed and submitted strategy and initiative reports to highlight current actions and proposed changes to corporate committee.
- Reduced average contract expenses by [Number]% through aggressive negotiations with vendors.
- Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
- Partnered with vendors and suppliers to effectively manage and budget for over $[Amount] in inventory.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Identified and resolved unauthorized, unsafe or ineffective practices by inspecting production areas regularly.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Reviewed shift reports to understand current numbers and trends in areas such as [Type] and [Type].
- Optimized returns and investments by effectively managing and directing distribution operations.
- Spearheaded quality control measures to minimize downtime and propel sales.
- Maintained constructive client and vendor relationships.
- Implemented processes that simplified procedures and reduced average processing time by [Number] hours for [Number]% of customers annually.
- Generated comprehensive reports regarding incidents, events and important business matters.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Managed and allocated staff and material resources to meet production goals.
- Assessed financial statements and [Type] reports to evaluate [Type] performance, develop targeted improvements and implement changes resulting in [Result].
- Controlled daily business operations by devising and deploying short and long-range strategies to grow profitability and accomplish objectives.
- Maximized productivity and management systems by establishing specific goals and managing operations.
- Directed activities and initiatives to achieve regulatory compliance, foster good manufacturing practices and meet component quality standards.
HEBCity , STATE
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
- Devised, deployed and monitored processes to boost long-term business success and increase profit levels 10%.
- Approved regular payroll submissions for 40 employees within Excel.
- Coached and mentored new team members.
- Strengthened profits by reducing waste, controlling shrinkage and increasing team efficiency with optimized workflows.
- Maintained produce area and kept produce storage area clean and sanitary.
- Assisted customers with produce questions.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Executed regular process updates to reduce discrepancies and enhance scheduling across 5 calendars and programs.
- Managed team of 40 staff in grocery department generating more than $1.6 million in monthly revenue.
ST JosephCity
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Resume Overview
School Attended
- ST Joseph
Job Titles Held:
- Assistant General Manager
- Manager of Operations
- Grocery Manger, Produce Manager and MIC
Degrees
- High School Diploma May 1982
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