Assistant General Manager Resume Example Company Name

ASSISTANT GENERAL MANAGER

Summary

Motivated Manager with a solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.

Skills

Training and development skill
Team leadership strength
Business Development
Business operations background
Leadership
Budget control
Training and development
Sales Techniques
Policy/program development
Sales team development
Cross-functional team management
Performance improvements
Supervision and training
Data review
Training and coaching
Troubleshooting expertise

Team building and motivation
Top talent recruiting, hiring and retention
Employee development
Vendor relationships
Profit and loss accountability
Recruiting and hiring
Safety protocol
Staff supervision
Communication skills
Employee scheduling
Customer retention
Purchasing and planning
Staff training and development
Schedule management
Sound judgment
Sales planning and implementation

Experience

Company Name | City, StateAssistant General Manager01/2021 - 03/2021

Managed and mentored staff of 45 to effectively carry out directives.
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Controlled business inventory through effective oversight and usage monitoring.
Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
Analyzed sales presentations to cultivate projects that communicated product quality and market comparison.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Managed store cash intake with high accuracy and prepared daily bank deposits.
Motivated and led team members to work together to achieve targets.
Tracked comment card data, logging information to identify marketing trends, needs for improvement and guest satisfaction.
Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
Worked with management to plan and implement special events to boost customer numbers and profits.
Enhanced team engagement and performance with daily updates and informational meetings.
Disciplined and maintained staff to provide hospitable, professional service reflecting business initiatives.
Identified customer needs and delivered relevant product solutions and promotions.

Company Name | City, StateBartender Shift Manager04/2016 - 01/2021

Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
Supervised cleanliness of guest service areas before, during and after service.
Monitored daily checklists and side worksheets to keep other bar staff members on task.
Executed a daily bar drink to implement new menu rollouts, bolstering revenue.
Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling all training and work related issues.
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Reduced inventory losses by creating new drink menu items to move older products.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Worked with management to plan and implement special events to boost customer numbers and profits.
Checked identification of customers to verify age requirements needed to purchase alcohol.
Trained 35 new bartenders to increase knowledge of drink preparation and upselling techniques.
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Monitored patrons to keep alcohol consumption at designated levels.
Engaged in small talk with patrons to build rapport and earn repeat business.

Company Name | City, StateAssistant General Manager02/2010 - 04/2016

Strategized long-term business needs while generating guest relations feedback for process improvements.
Identified customer needs and delivered relevant product solutions and promotions.
Developed and deepened community partnerships to create mutually-beneficial relationships.
Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
Assessed customer needs and requirements to effectively provide product pricing.
Planned and updated menus to capitalize on changing trends in customer preferences.
Monitored cash intake to eliminate discrepancies.
Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
Tracked comment card data, logging information to identify marketing trends, needs for improvement and guest satisfaction.
Motivated and led team members to work together to achieve targets.
Limited utility, equipment, labor and food expenses by implementing cost-control strategies.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.

Education and Training

Barstow High School | City, StateHigh School Diploma

Certifications

Head Learning Coach for 4 years. I would go to different stores and teach their team's how to follow the structure of the training program and to implement best practices for training. Making the team's see training in a fun and productive way so that they could use it on new members of their teams.

Resume Overview

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Assistant General Manager Resume Example

Resume Score: 80%

DISCLAIMER

Resume Overview

Create a job alert for [job role title] at [location].

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