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Assistant General Manager Resume Example

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LM
ASSISTANT GENERAL MANAGER
Summary

Motivated Manager with a solid background enhancing operational efficiency and team performance. Responsive to changing business demands with adaptable, strategic approaches. Performance-driven and industrious attitude with innovative mentality focused on driving company success.

Skills
  • Training and development skill
  • Team leadership strength
  • Business Development
  • Business operations background
  • Leadership
  • Budget control
  • Training and development
  • Sales Techniques
  • Policy/program development
  • Sales team development
  • Cross-functional team management
  • Performance improvements
  • Supervision and training
  • Data review
  • Training and coaching
  • Troubleshooting expertise
  • Team building and motivation
  • Top talent recruiting, hiring and retention
  • Employee development
  • Vendor relationships
  • Profit and loss accountability
  • Recruiting and hiring
  • Safety protocol
  • Staff supervision
  • Communication skills
  • Employee scheduling
  • Customer retention
  • Purchasing and planning
  • Staff training and development
  • Schedule management
  • Sound judgment
  • Sales planning and implementation
Experience
Levy Restaurants, Inc. | Mequon , WIAssistant General Manager01/2021 - 03/2021
  • Managed and mentored staff of 45 to effectively carry out directives.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Controlled business inventory through effective oversight and usage monitoring.
  • Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
  • Analyzed sales presentations to cultivate projects that communicated product quality and market comparison.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Managed store cash intake with high accuracy and prepared daily bank deposits.
  • Motivated and led team members to work together to achieve targets.
  • Tracked comment card data, logging information to identify marketing trends, needs for improvement and guest satisfaction.
  • Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Enhanced team engagement and performance with daily updates and informational meetings.
  • Disciplined and maintained staff to provide hospitable, professional service reflecting business initiatives.
  • Identified customer needs and delivered relevant product solutions and promotions.
99 Restaurants | Middleton , MABartender Shift Manager04/2016 - 01/2021
  • Placed weekly liquor orders and performed weekly liquor counts, maintaining adequate inventory.
  • Supervised cleanliness of guest service areas before, during and after service.
  • Monitored daily checklists and side worksheets to keep other bar staff members on task.
  • Executed a daily bar drink to implement new menu rollouts, bolstering revenue.
  • Motivated team by giving constructive feedback to deliver exceptional patron experiences to all clientele.
  • Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling all training and work related issues.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Trained 35 new bartenders to increase knowledge of drink preparation and upselling techniques.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Monitored patrons to keep alcohol consumption at designated levels.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
Levy Restaurants, Inc. | Mesa , AZAssistant General Manager02/2010 - 04/2016
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Identified customer needs and delivered relevant product solutions and promotions.
  • Developed and deepened community partnerships to create mutually-beneficial relationships.
  • Increased annual profit by streamlining processes and improving staff knowledge of optimal procedures.
  • Fostered performance-oriented environment focused on promoting team collaboration, personal accountability and long-term business success.
  • Assessed customer needs and requirements to effectively provide product pricing.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Monitored cash intake to eliminate discrepancies.
  • Applied knowledge of coverage needs and individual employee strengths to produce effective team schedules.
  • Tracked comment card data, logging information to identify marketing trends, needs for improvement and guest satisfaction.
  • Motivated and led team members to work together to achieve targets.
  • Limited utility, equipment, labor and food expenses by implementing cost-control strategies.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
Education and Training
Barstow High School | City, StateHigh School Diploma
Certifications
  • Head Learning Coach for 4 years. I would go to different stores and teach their team's how to follow the structure of the training program and to implement best practices for training. Making the team's see training in a fun and productive way so that they could use it on new members of their teams.
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

86Good
Resume Strength
  • Word choice
  • Length

Resume Overview

School Attended

  • Barstow High School

Job Titles Held:

  • Assistant General Manager
  • Bartender Shift Manager

Degrees

  • High School Diploma

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