Assistant General Manager Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Business-conscious Manager bringing over fifteen years of experience in multiple industries. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery.

  • Business operations background
  • Business Development
  • Team leadership strength
  • Training and development skill
  • Budget control
  • Leadership
  • Sales Techniques
  • Policy/program development
  • Supervision and training
  • Recruiting and hiring
  • Advertising and marketing
Assistant General Manager, 09/2020 to Current
Global Aviation Services Grand Rapids, MI,
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Efficiently met business targets to provide streamlined operations performance.
  • Supervised critical tasks, including budget implementations, employee reviews, training and scheduling for projects.
  • Planned and updated menus to accomodate changing trends in customer preferences.
  • Motivated and led team members to work together to achieve targets.
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Monitored cash intake to eliminate discrepancies.
  • Collaborated with corporate to develop specialized projects, events and promotions.
Movie Theater Manager, 05/2018 to 09/2020
Kahala Mandarin Oriental Honolulu, HI,
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Created new programs that resulted in increasing productivity and customer satisfaction.
  • Set sales budget for all prime costs, loss of goods and controllable items to improve cash flow.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Monitored inventory levels on a weekly basis and placed new orders for merchandise to keep supply well-stocked.
  • Introduced complete onboarding and training programs, surpassing established team sale targets and employee retention goals.
  • Boosted profit opportunities, conducting cost, schedule, contract performance, variance and risk analysis procedures for corrective action.
  • Capitalized on existing talent while facilitating recruitment and development of new talent.
Bus Trainer and Driver, 08/2008 to 05/2018
Positive Connections LLC City, STATE,
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Completed frequent assessments of training materials, structure and success rates in order to enhance program.
  • Developed and coordinated trainings to help individuals learn company policies and procedures and job tasks.
  • Created and offered additional materials to enhance training.
  • Obeyed all DOT rules and regulations in addition to local laws and stipulations.
  • Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
  • Transported passengers on predetermined routes while following local traffic regulations.
  • Adhered to company determined schedules and routes to ensure timely arrivals and departures.
  • Performed all duties with personable communication and professionalism, including bus operation and passenger interaction.
  • Kept vehicles in good working order by maintaining fluid levels and reporting any major mechanical problems.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
Restaurant Manager , 01/2012 to 06/2015
Smash Burger City, STATE,
  • Optimized profits by controlling food, beverage and labor costs daily.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Maintained cleanliness and sanitation across all food service, storage, and preparation stations.
  • Worked closely with front of house, and cooks to determine menu plans for special events or occasions.
  • Efficiently resolved problems or concerns to satisfaction of all involved parties.
  • Mentored front of house personnel on company policies customer service techniques and professional communication.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Prepared weekly payroll to keep up with projected weekly revenue.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
Education and Training
Bachelor of Arts: Graphic Design, Expected in 05/1999
University Of Minnesota Southwest State - Marshall , MN
Associate Degree in Culinary Arts : Catering And Baking , Expected in 05/2002
Hennepin Technical College - Minneapolis, MN

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Resume Overview

School Attended
  • University Of Minnesota Southwest State
  • Hennepin Technical College
Job Titles Held:
  • Assistant General Manager
  • Movie Theater Manager
  • Bus Trainer and Driver
  • Restaurant Manager
  • Bachelor of Arts
  • Associate Degree in Culinary Arts

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