Assistant General Manager resume example

• Managed and mentored 40 staff members.
• Allocated tasks to employees daily and monitored activity and task completion.
• Conducted weekly inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
• Oversaw coverage for shifts and switching of shifts.
• Resolved customer complaints and reported issues to senior management.
• Upheld company standards and compliance requirements for operations and cleanliness of all areas.
• Supervised successful team of [Number] [Job title]s by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
• Completed opening and closing duties to facilitate business operations.
• Documented receipts, employee hours and inventory movements.
• Increased overall team efficiency and productivity.
• Set up, adjusted and maintained machines to keep production operating at peak levels and consistently meet challenging daily demands.
• Optimized team performance by training new hires on use of equipment, standard procedures and organizational policies.
• Collaborated with team members to complete demanding projects under tight deadlines.
• Trained new employees on cashier and food making positions to support team efficiency.
• Assisted newly hired team members by explaining company procedures and safety requirements and delivered positive feedback upon job task completion.
• Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
• Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
• Inspected production equipment, troubleshot problems and completed minor repairs to maintain functionality.

• Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
• Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
• Troubleshot and resolved issues with cash registers, card scanners and printers.
• Helped customers find specific products, answering questions and offering advice.
• Drove sales and add-on purchases by promoting specific item options to customers.
• Trained new team members in cash register operation, stock procedures and customer service.
• Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
• Observed company return policy when processing refunds.
• Restocked workstation with supplies and ensured out of stock items were communicated to management.
• Processed credit card payments and ensured customers signed counter slips.
• Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
• Verified orders and bagged items for easy transport.
• Cleaned and sanitized kitchen equipment, service and dining areas to prevent spreading germs.
• Kept customer and food preparation areas clean and well-organized for maximum efficiency.
• Accepted payments and made change to process transactions.
• Informed customers of final bill tab and processed form of payment.
• Washed and sanitized dishes after every use to protect customers.
• Prepared Pico de Gallo by chopping, dicing and mixing ingredients.
• Dispensed, poured and mixed water, soft drinks and beverages.
• Organized food items on serving trays and in carry-out packages to deliver complete orders to customers.
• Reviewed contents on food trays to check receiving complete order.
• Took customers' orders by recording requested menu items, substitutions and add-ons.
• Accurately made change for cash transactions.
• Worked with food service team members to handle every customer need and build brand loyalty.
• Mastered point-of-service (POS) computer system for automated order taking.
• Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
• Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
• Resolved customer concerns and relayed relevant information to supervisor.
• Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
• Kept work areas, utensils and pans cleaned and sanitized.
• Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
• Executed proper techniques when preparing menu item ingredients.
• Rotated stock items and ingredients to maintain efficiency and freshness.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Presented completed orders to servers in an efficient manner.
• Assisted with training and development of new talent.
• Made all meals in accordance with company standards and requirements.
• Sanitized workstation at end of shift to prevent foodborne illnesses.
• Put together multiple, concurrent orders during customer rushes, including dinner and lunch hours.
• Adhered to all regulatory standards regarding safe and sanitary food prep.
• Properly garnished and arranged orders on plates and trays.
• Executed proper techniques to prepare menu item ingredients.
• Collaborated with team to deliver timely service of items.
• Followed recipes to maintain restaurant standards and satisfy customers.
• Safely operated ovens, fryers and grills to prevent injuries and accidents.

I cared for Katarina's daughter, who was almost one year old when I began watching her and was almost two years old when I stopped watching her. I watched her approximately once a month from June 2012-May 2013, 3-5 times weekly from June 2013-July 2013, and approximately twice a month from August 2013-April 2017.

These are the duties I carried out to insure the childs safety, health, and comfort.

• Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
• Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
• Monitored playtime to prevent overuse of technology, television or other detrimental influences.
• Secured indoor and outdoor premises to protect children under care.
• Fostered learning relationships with children by creating educational and productive games and projects.
• Provided healthy and nutritious snacks and meals according to individual needs.
• Minimized TV and mobile device time by engaging children with games and reading books.
• Assisted younger children with learning how to accomplish small, age-appropriate jobs.
• Cleaned toys, play equipment, dishes and other surfaces to keep facility sanitary.
• Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
• Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
• Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
• Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
• Calculated amount owed for services and collected payment from parents.
• Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
• Enforced rules to teach manners and maintain safe environment.
• Read variety of books to children to promote language development skills.