I am a performance driven individual with 20+ years of experience in customer service industry. I exhibit solid communication and leadership skills while motivating and fostering teamwork along with initiating procedures for continuous improvement in business operations and service. I have been overseeing merchandising, store retail operations,human resources management while training and mentoring teams efficiently and smoothly and exceeding expectations. I possess comprehensive knowledge in providing customer care, quality service standards, and customer satisfaction techniques.
4 Credits in Business Management
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